SamsungInternet / support

For general Samsung Internet support. You can use the Issues register here as a way to ask support questions.
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Tweet embeds don't work on Samsung internet 6.2 #30

Closed awebdeveloper closed 5 years ago

awebdeveloper commented 6 years ago

I see blank spaces in place of Twitter embeds on sites. I have tried with adblocker disabled too

poshaughnessy commented 6 years ago

Hi. I couldn't replicate this at https://dev.twitter.com/web/embedded-tweets (screenshot below).

Please could you provide replication steps? Are there any errors in the console? Thanks!

Embedded tweet example
awebdeveloper commented 6 years ago

will share soon.

awebdeveloper commented 6 years ago

See this https://www.ndtv.com/entertainment/13-years-of-swades-aamir-khan-played-an-important-part-in-shah-rukh-khans-movie-1788865?amp=1&akamai-rum=off

awebdeveloper commented 6 years ago

https://imgur.com/a/HYPZW

Notice the blank space in place of a Twitter embed

poshaughnessy commented 6 years ago

I couldn't replicate this with content blocking disabled. Using v6.2 stable. Here's how it looks for me. NB. The blank space from your screenshot appears to be an ad, not a Twitter embed - but I found a Twitter embed below it:

Samsung Internet screenshot

One thing just to check, if you tap the menu, does it have an option saying "View without content blocker"? If so, please try tapping that and see if that makes a difference. Thanks!

awebdeveloper commented 6 years ago

Tried that. (Without blockers) no use. I am on 6.3.10.3

poshaughnessy commented 6 years ago

@awebdeveloper Sorry for the slow follow-up. I'm not sure why I didn't mention the separate, in-built Tracking Blocker as another likely cause before. If you're still having the issue, please could you also try disabling the Tracking Blocker in your Extensions menu, if you have it switched on? That did the trick for Jon over here on Twitter!: https://twitter.com/enolajon/status/979286983339102208