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Sandmann79 / xbmc

Prime Video Addon for Kodi Media Center
https://forum.kodi.tv/showthread.php?tid=349255
GNU General Public License v3.0
758 stars 192 forks source link

Movies wont start since today - yesterday everything was fine #579

Closed ghost closed 4 months ago

ghost commented 3 years ago

Addon used

Account type

System Setup (please provide the following information):

**Upload Logs**
<!-- ⚠️ If you're experiencing errors, we ABSOLUTELY NEED the log files.
2021-09-01 17:32:18.997 T:666      INFO <general>: initializing python engine.
2021-09-01 17:32:19.448 T:666   WARNING <general>: [script.module.inputstreamhelper] Widevine update check was made on 2021-08-10 19:13
2021-09-01 17:32:19.456 T:666      INFO <general>: [Amazon VOD] postURL: http://127.0.0.1:56215/gpr/https%3A%2F%2Fatv-ps-eu.amazon.de%2Fcdp%2Fcatalog%2FGetPlaybackResources%3Fasin%3DB01NAVIZQM%26deviceTypeID%3DAOAGZA014O5RE%26firmware%3D1%26deviceID%3Dde1c1cfcc620$
2021-09-01 17:32:19.906 T:666      INFO <general>: [Amazon VOD] Using Host: Cloudfront
2021-09-01 17:32:19.909 T:666      INFO <general>: [Amazon VOD] checkURL: https://s3-dub-2.cf.dash.row.aiv-cdn.net/dm/2$aT4ZWIjyCzX7iQIXFiGEvo4n6sM~/be86/c08f/6cd5/40d6-96aa-279e27b5de7e/afa9de7e-89ce-463f-a082-0f3f93123eb4_corrected.mpd
2021-09-01 17:32:20.241 T:666      INFO <general>: [Amazon VOD] Using inputstream.adaptive Version: 2.6.18
2021-09-01 17:32:20.389 T:407      INFO <general>: VideoPlayer::OpenFile: plugin://plugin.video.amazon-test/?asin=B01NAVIZQM&mode=PlayVideo&name=4+-+Das+Kohabitations-Experiment&adult=0&trailer=0&selbitrate=0
2021-09-01 17:32:20.392 T:697      INFO <general>: Creating InputStream
2021-09-01 17:32:20.499 T:697      INFO <general>: AddOnLog: inputstream.adaptive: SetVideoResolution (1920 x 1080)
2021-09-01 17:32:21.559 T:697      INFO <general>: AddOnLog: inputstream.adaptive: Successfully parsed manifest file. #Periods: 1, #Streams in first period: 7, Type: VOD, Download speed: 3776716.8753 Bytes/s
2021-09-01 17:32:23.044 T:697     ERROR <general>: AddOnLog: inputstream.adaptive: Unable to find license;hdcpEnforcementResolutionPixels in JSON string
2021-09-01 17:32:23.044 T:697     ERROR <general>: AddOnLog: inputstream.adaptive: License update not successful (no keys)
2021-09-01 17:32:23.105 T:697     ERROR <general>: AddOnLog: inputstream.adaptive: Initialize failed (SingleSampleDecrypter)
2021-09-01 17:32:23.107 T:697     ERROR <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.amazon-test/?asin=B01NAVIZQM&mode=PlayVideo&name=4+-+Das+Kohabitations-Experiment&adult=0&trailer=0&selbitrate=0]
2021-09-01 17:32:23.107 T:697      INFO <general>: CVideoPlayer::OnExit()
2021-09-01 17:32:23.110 T:697      INFO <general>: ADDON: Dll Destroyed - InputStream Adaptive
2021-09-01 17:32:23.136 T:407      INFO <general>: CVideoPlayer::CloseFile()
2021-09-01 17:32:23.136 T:407      INFO <general>: VideoPlayer: waiting for threads to exit
2021-09-01 17:32:23.136 T:407      INFO <general>: VideoPlayer: finished waiting
2021-09-01 17:32:52.886 T:485      INFO <general>: JSONRPC Server: Disconnection detected
2021-09-01 17:33:29.291 T:484      INFO <general>: ES: Client  from ::ffff:192.168.178.38 timed out

Describe the bug Hi there,

i got a new issue today. yesterday everything was working fine. But today my videos don't want to start. I can see in the right upper corner that the right video was selected and ready to start, but in the second where the movie normaly starts i got an error Message. Above is the error log. Thanks for the support. I love this tool!

chocho13 commented 3 years ago

Same here

[Amazon VOD] Version: 0.9.4+matrix.1

Hardware S905X3 running Coreelec 19.2 Matrix RC3

[Amazon VOD] Using inputstream.adaptive Version: 2.6.22.1
2021-09-01 22:04:04.531 T:5080     INFO <general>: Creating InputStream
2021-09-01 22:04:04.533 T:5080     INFO <general>: AddOnLog: inputstream.adaptive: SetVideoResolution (1920 x 1080)
2021-09-01 22:04:04.538 T:5080    ERROR <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2021-09-01 22:04:09.958 T:5080     INFO <general>: AddOnLog: inputstream.adaptive: Successfully parsed manifest file. #Periods: 1, #Streams in first period: 34, Type: VOD, Download speed: 0.0000 Bytes/s
2021-09-01 22:04:10.934 T:5080    ERROR <general>: AddOnLog: inputstream.adaptive: Unable to find license;hdcpEnforcementResolutionPixels in JSON string
2021-09-01 22:04:10.935 T:5080    ERROR <general>: AddOnLog: inputstream.adaptive: License update not successful (no keys)
2021-09-01 22:04:11.008 T:5080    ERROR <general>: AddOnLog: inputstream.adaptive: Initialize failed (SingleSampleDecrypter)
2021-09-01 22:04:11.014 T:5080    ERROR <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.amazon-test/?mode=PlayVideo&name=0Q3A867MZ0FX4TV2K1XBI3GEWN&asin=amzn1.dv.gti.6ab74b09-27ea-7bd8-f400-1b6bef317559]
Varstahl commented 3 years ago

Looks like a DRM issue, maybe there was a Widevine update? Although it shouldn't select 1080p… this is strange.

chocho13 commented 3 years ago

Thx, I'm trying to upgrade my widevine trough input stream helper plugin. I'll report here the result.

chocho13 commented 3 years ago

It works :)

ybrhue commented 3 years ago

Sadly it is not working for me, could you elaborate a bit how you fixed it? Updating to the latest widevine didn't fix it for me.

Muenzi1 commented 3 years ago

Hi all, I have the same problem with OSMC on my RasPi 4b.

Neither reinstalling the old, nor the new widevine via the inputstream helper fixed it for me.

chakubie commented 3 years ago

Same problem here with OSMC Kodi v19 on my Raspberry Pi3B+

Ventresca68 commented 3 years ago

Same problem here with LibreElec Kodi v18.9 Leia on a Raspberry Pi3, with both newest and old widevine releases.

NOTICE: VideoPlayer::OpenFile: plugin://plugin.video.amazon-test/?mode=PlayVideo&name=0HBSQ2TWA5F317ZMWT3WKYRHOU&asin=amzn1.dv.gti.fcaff813-233d-b1cb-f6ca-34913af01176
NOTICE: Creating InputStream
 ERROR: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
 ERROR: AddOnLog: InputStream Adaptive: Unable to find license;hdcpEnforcementResolutionPixels in JSON string
 ERROR: AddOnLog: InputStream Adaptive: License update not successful (no keys)
 ERROR: AddOnLog: InputStream Adaptive: Initialize failed (SingleSampleDecrypter)
 ERROR: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.amazon-test/?mode=PlayVideo&name=0HBSQ2TWA5F317ZMWT3WKYRHOU&asin=amzn1.dv.gti.fcaff813-233d-b1cb-f6ca-34913af01176]
ghost commented 3 years ago

Hello and thanks for the responses. Update my widewine via input stream helper was one of the first things i tried, but without success. While reinstalling widewine i got a message which said that the newest videwine version may be not compatible with my (dont know if hardware or os). It ask me to install an older version. So in first try i used this option. I will try out the other option with the newer widewine today. I give you an update when its working or not

Muenzi1 commented 3 years ago

@bewi93 I already tried reinstalling the new and old version yesterday, no success.

Varstahl commented 3 years ago

I just tested with what I have locally (old af), after a Widevine update and with Kodi 19-alpha1 & addon version 0.9.0 and it works fine. So it might either be some temporary issue that should go away in a day or two, or it'd need some more investigation, possibly caused by some changes in Kodi or IS.A.

Haven't contributed to the addon in a while, so I don't have the tools ready to tests right away. I assume most (all?) of you are on CoreElec/LibreElec/OSMC, from what I read?

Ventresca68 commented 3 years ago

@Varstahl Thank you for your effort. :) By my side I'm on LibreElec v18.9 Leia on a Raspberry Pi3, plugin.video.amazon-test v0.9.4 Thank you.

chocho13 commented 3 years ago

For information, just reinstalling widevine from inputstream helper didn't work, i had to remove widevine, then reinstall and it works

Ventresca68 commented 3 years ago

@chocho13 As you suggested, I removed widevine from inputstream helper, installed it again from inputstream helper (not the lastest, but the suggested one from inputstream helper) and it still doesn't work. :( On which platform are you? I'm on LibreElec v18.9 Leia on a Raspberry Pi3, plugin.video.amazon-test v0.9.4 Many thanks.

anyc commented 3 years ago

Couldn't it be also a regional problem? Looks like newer widevine libraries need special preparations like a patched glibc https://github.com/xbmc/inputstream.adaptive/issues/678 which could become difficult for people not using *elec. I am also having this problem in Germany but I did not try a new widevine lib yet.

ghost commented 3 years ago

Im also from germany. Looks a bit like that Rasperry Users cant fix the problem? Chocho is using coreelec, but on another Hardware, right? But maybe thats just conicidence.

I could check if this is also is a problem on Ubuntu with "real" hardware :-D with a new Kodi installation and newest plugin etc. If it is, then it could be Software or Regional Problem, but if it works it could be hardware (or software).

Hopefully someone finds a faster solution ;-)

alexlg98 commented 3 years ago

@Varstahl Thank you for your effort. :) By my side I'm on LibreElec v18.9 Leia on a Raspberry Pi3, plugin.video.amazon-test v0.9.4 Thank you.

I'm also a 18.9 Leia user on a Enigma2 receiver and it's not working either since yesterday. Tried both reinstall CDM (old and new), Kodi, even changing to a different E2 image... It seems to be an issue with 18.9, isn't it? Varshtahl tried it on Matrix and it worked fine.

Muenzi1 commented 3 years ago

@alexlg98

It seems to be an issue with 18.9, isn't it? Varshtahl tried it on Matrix and it worked fine.

I highly doubt this. I am on Matrix (OSMC) and it is not working.

chakubie commented 3 years ago

@alexlg98

It seems to be an issue with 18.9, isn't it? Varshtahl tried it on Matrix and it worked fine.

I highly doubt this. I am on Matrix (OSMC) and it is not working. I can confirm this...

Muenzi1 commented 3 years ago

Probably we should all collect our setup, if not already done.

Device: Raspberry Pi 4b OS: OSMC Kodi version: Matrix

chakubie commented 3 years ago

Device: Raspberry Pi 3b OS: OSMC Kodi version: Matrix

chakubie commented 3 years ago

Yesterday I did a fresh install on another SD-card with LibreElec v18.9 Leia on my Raspberry Pi3 and everything works fine!

Ventresca68 commented 3 years ago

Yesterday I did a fresh install on another SD-card with LibreElec v18.9 Leia on my Raspberry Pi3 and everything works fine!

May I ask you what version of widevine did you install? The latest or the former suggested by inpustreamer helper? Thank you. :)

ghost commented 3 years ago

Sorry i see that it didn´t wrote which Kodi Version im Using.

Device Raspberry Pi 3b OS: OMSC Kodi Version: Matrix (19.x)

When chakubie says that a fresh OS install is the solution, than is looks really like a broken dependencie (older Softwareversion). But to make a fresh OS install is not really a solution for me, especially because i have to konfig the youtube app again and im a lazy person.

tayde24 commented 3 years ago

I am also facing the same issue. I am on rasp pi 2 OSMC Leia Tried logging out / in Updating add on and input stream helper. Nothing worked

alexlg98 commented 3 years ago

Sorry i see that it didn´t wrote which Kodi Version im Using.

Device Raspberry Pi 3b OS: OMSC Kodi Version: Matrix (19.x)

When chakubie says that a fresh OS install is the solution, than is looks really like a broken dependencie (older Softwareversion). But to make a fresh OS install is not really a solution for me, especially because i have to konfig the youtube app again and im a lazy person.

I have installed kodi 18.9 Leia from scratch (Matrix cannot be installed) in different images (Enigma2 OS) and I can't get it to work...

Device: Octagon SF8008 OS: OpenSPA 7.5/OpenATV/DefinesatOS Kodi version: 18.9 Leia

chakubie commented 3 years ago

Yesterday I did a fresh install on another SD-card with LibreElec v18.9 Leia on my Raspberry Pi3 and everything works fine!

May I ask you what version of widevine did you install? The latest or the former suggested by inpustreamer helper? Thank you. :)

I installed version 13904.55.0

Ventresca68 commented 3 years ago

Hello, I sorted it out for LibreElec, without reinstall all the system. :) First, I removed widevine from inputstream helper, after I removed Amazon VOD, inputstreamer helper and inputstreamer. Second, I updated libreElec from 9.2.6 to 9.2.8 with the manual update in the gui (all the settings and databases was left unaltered). After the final reboot I installed Amazon VOD with all the dependencies (inputstream, inputstreamhelper). Finally I installed the latest widevine from the first play on Amazon VOD, and all worked fine, now I can see movies and tv series. Thanks to everybody. :) LibreElec 9.2.8, Leia 18.9 Raspberry 3 Ciao. :)

mlc42 commented 3 years ago

Yesterday i have had the same problem. LibreElec 9.2.8 - Leia 18.9 - Raspi 3 Reinstallation of widevine doesn´t help. Today i restart my raspi. Now playing videos works without problems

kodi log includes 'The soupsieve package is not installed. CSS selectors cannot be used.' But it seems that doesn´t matter.

critchards commented 3 years ago

I did almost the same as @Ventresca68 but simpler. Go to Add Ons/Program Add Ons and select inputstreamer helper Remove widevine (I could not remove inputstreamer helper due to having netlfix as well) Go back to add Ons, select Amazon VOD Information, uninstall Reboot Reinstall Amazon VOD from the repo I had already created as a source the first time, many months ago Had to open and close Amazon VOD it before I could login with settings Reinstall widevine from when prompted after selecting a show Now works! LIbreElec 10.0, Leia 19.1.0, Raspberry Pi 4

Muenzi1 commented 3 years ago

Here, there are more background information about the bug.

https://discourse.osmc.tv/t/widevine-add-ons-stopped-working-from-01-09/90684

I am curious to see, if @critchards solution will work for OSMC users when on the other hand the OSMC team say they don't see a solution until switching to Debian Bullseye.

1023660 commented 3 years ago

Hi guys,

for me worked:

Update Widevine to newest Version, even if the prompt says it could possibly not work because of my old system.

Then Update LibreElec to 9.2.8.

After a reboot everything works fine again.

Raspberry 3+, LibreElec 9.2.8, Kodi 18.9

ghost commented 3 years ago

I will try it critchards solution today, but im sure its broken for for osmc by now. As i understand it right from the osmc forum they need to upgrade their os to a newer debian os and that will need time until the end of the year. So if critchards solution will not work and libreElec could work i have to switch to another os. x.x

Varstahl commented 3 years ago

I am curious to see, if @critchards solution will work for OSMC users when on the other hand the OSMC team say they don't see a solution until switching to Debian Bullseye.

Well, this about settles it. It's a shame, because the work they've been doing with Widevine is great, but yet again another reason to favor LibreElec to OSMC, at least for the time being.

docholiday commented 3 years ago

Hello, I sorted it out for LibreElec, without reinstall all the system. :) First, I removed widevine from inputstream helper, after I removed Amazon VOD, inputstreamer helper and inputstreamer. Second, I updated libreElec from 9.2.6 to 9.2.8 with the manual update in the gui (all the settings and databases was left unaltered). After the final reboot I installed Amazon VOD with all the dependencies (inputstream, inputstreamhelper). Finally I installed the latest widevine from the first play on Amazon VOD, and all worked fine, now I can see movies and tv series. Thanks to everybody. :) LibreElec 9.2.8, Leia 18.9 Raspberry 3 Ciao. :)

Thanks, that did it for me :-) Hint: I had to disable automatic updates for libreElec, before I could choose version 9.2.8. Otherwise, there's no update available.

Muenzi1 commented 3 years ago

Seems like there is a solution already.

https://discourse.osmc.tv/t/widevine-add-ons-stopped-working-from-01-09/90684

Sandmann79 commented 4 months ago

Stale issue and Widevine related. Closing