Arctis 9 - detected but not working

[w63587]

Description

Hello, I have just installed HeadsetControl and tried to test it with Arctis 9. Device is properly detected out of the box, but unfortunately it's not working :/

Found SteelSeries Arctis 9!
Failed to set/request battery status, because of timeout, try again.
~$ sudo headsetcontrol -b
Found SteelSeries Arctis 9!
Failed to set/request battery status, because of timeout, try again.

Any suggestions, how to fix it?

Best regards

Headset Name

SteelSeries Arctis 9

On which OS does the problem happen?

Linux

Device information

Detailed Device Information

``` Device Found VendorID: 0x1038 ProductID: 0x12c4 path: /dev/hidraw8 serial_number: 000000000000 Manufacturer: SteelSeries Product: SteelSeries Arctis 9 Interface: 5 Usage-Page: 0x74b7 Usageid: 0x0 ``` ``` Device Found VendorID: 0x1038 ProductID: 0x12c2 path: /dev/hidraw5 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 9 Interface: 0 Usage-Page: 0x0 Usageid: 0x0 Device Found VendorID: 0x1038 ProductID: 0x12c2 path: /dev/hidraw6 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 9 Interface: 1 Usage-Page: 0x2e31 Usageid: 0x2f31 Device Found VendorID: 0x1038 ProductID: 0x12c2 path: /dev/hidraw7 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 9 Interface: 2 Usage-Page: 0x0 Usageid: 0x0 ```

[LibirSoft]

same

[mrenvoize]

This is now hitting me too on my Arctis 7

[ghost]

https://github.com/Sapd/HeadsetControl/pull/260

try this fix, awaiting tests

[fanuch]

try this ... #260

Legend @rscottyy. Tried your branch and it worked!

HeadsetControl-s9-fix/build on master 
➜ ./headsetcontrol -b 
Found SteelSeries Arctis 9!
Battery: 62%
Success!