Open dmatta22201 opened 6 months ago
I am on Debian trixie (testing) => up-to-date
I updated from a Arctis 7 (USC-A) to Arctis 7+ (USB-C) Since then the battery level is reported as 50 for me. The indicator light on the headset is yellow (below 50%) I use self-compiled latest version from master. (I tried also with release from 1st april - same result) When the headset is turned off - it reports -1 (with the old one it reported 0)
{
"name": "HeadsetControl",
"version": "3.0.0-23-gc0c9b50",
"api_version": "1.2",
"hidapi_version": "0.14.0",
"device_count": 1,
"devices": [
{
"status": "success",
"device": "SteelSeries Arctis 7+",
"vendor": "SteelSeries",
"product": "Arctis 7+",
"id_vendor": "0x1038",
"id_product": "0x220e",
"capabilities": [
"CAP_SIDETONE",
"CAP_BATTERY_STATUS",
"CAP_INACTIVE_TIME",
"CAP_CHATMIX_STATUS",
"CAP_EQUALIZER_PRESET",
"CAP_EQUALIZER"
],
"capabilities_str": [
"sidetone",
"battery",
"inactive time",
"chatmix",
"equalizer preset",
"equalizer"
],
"battery": {
"status": "BATTERY_AVAILABLE",
"level": 50
},
"equalizer": {
"bands": 10,
"baseline": 0,
"step": 0.5,
"min": -12,
"max": 12
},
"chatmix": 64
}
]
}
I charged it to 100% - now it shows also 100 Lets see If it stuck at 50 again as soon as its discharged ...
{
"name": "HeadsetControl",
"version": "3.0.0-23-gc0c9b50",
"api_version": "1.2",
"hidapi_version": "0.14.0",
"device_count": 1,
"devices": [
{
"status": "success",
"device": "SteelSeries Arctis 7+",
"vendor": "SteelSeries",
"product": "Arctis 7+",
"id_vendor": "0x1038",
"id_product": "0x220e",
"capabilities": [
"CAP_SIDETONE",
"CAP_BATTERY_STATUS",
"CAP_INACTIVE_TIME",
"CAP_CHATMIX_STATUS",
"CAP_EQUALIZER_PRESET",
"CAP_EQUALIZER"
],
"capabilities_str": [
"sidetone",
"battery",
"inactive time",
"chatmix",
"equalizer preset",
"equalizer"
],
"battery": {
"status": "BATTERY_AVAILABLE",
"level": 100
},
"equalizer": {
"bands": 10,
"baseline": 0,
"step": 0.5,
"min": -12,
"max": 12
},
"chatmix": 64
}
]
}
I monitored this a little and to me it looks like the battery % is updated only in 25% steps. I get 100% - a while later 75% and then 50%. Before I reach 25% I charge it. The LED indicator is green at 100, 75 and 50 and below 50 turns yellow though. Any debug info I could add here ? Please advise.
Description
I am having an issue in which the Arctis 7 Pro is always reported with a battery charge of 56%, regardless of actual battery level. Running
headsetcontrol --dev -- --device 0x1038:0x12ad --send 0x06,0x18 --receive
The response is consistently:
0x06 0x18 0x38 ...
where the ... is 6 bytes whose values vary, followed by a bunch of zero value bytes.
Looking at /devices/steelseries_arctis_7.c in the arctis_7_request_battery function, it looks like it is setting the battery level to the third byte...
However the third byte is always 0x38 (decimal 56).
I am not sure how to interpret the next 6 bytes returned. Rerunning the command every 30 seconds or so produced the following:
Does anyone have a reference of what these bytes are and if they relate to battery levels?
Headset Name
Steelseries Arctis 7/Pro
On which OS does the problem happen?
Linux
Device information
Detailed Device Information
``` Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xc Usageid: 0x1 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff43 Usageid: 0x202 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0x1 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xa Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0x22 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xa Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0x22 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xa Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0x22 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xa Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0x22 Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xa Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xc Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0x1 Usageid: 0x3a Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0xff00 Usageid: 0xc Device Found VendorID: 0x1038 ProductID: 0x12ad path: /dev/hidraw0 serial_number: Manufacturer: SteelSeries Product: SteelSeries Arctis 7 Interface: 5 Usage-Page: 0x1 Usageid: 0x3a ```