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ScarletStudy / DGS1-Android-Release

Release repository for the Android version of The Great Ace Attorney - The Adventure of Ryuunosuke Naruhodou
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Stuck on boot loop - game crashing to the home screen #5

Closed geodeath closed 6 years ago

geodeath commented 6 years ago

I have a Huawei P20 Pro and i bought the japanese game with a second account with japanese billing details. The game runs fine on its own but when patched, it will show the boot screen with the scarlet logo, then the same screen will swipe from right to left 2 or more times then it will crash to the home screen.

If i restore the original, it works fine again. Tried with the newest release.

there is also another bug, where if the game is installed for less than 15 minutes, it will auto refund the purchase too, meaning people have to buy it twice and play through at least 15 minutes before they can patch. Not sure this can be disabled by IrisMobile but would be cool to communicate it at least, if not. :) Will try to attach an error log, connecting my phone now to look up the files.

It is not a rooted device so cannot send a tombstone crash file as suggested by Uwabami.

Just realised that the instructions about finding an error log in “/ScarletStudy/IrisMobile/error.log” is stricly for IrisMobile and not DGS1 so not sure where i go from here and how i can help to make this working :(

an-error42 commented 6 years ago

There were multiple reports about the same issue from the same device.

A fix is already in motion, we will publish an update to the patch when it's ready (IrisMobile will detect that automatically).

Please keep DGS patched for now, you'll be able to use the updated patches later to fix the problem.

geodeath commented 6 years ago

Fantastic news! Thanks so much for the prompt response. Looking forward to it.

an-error42 commented 6 years ago

A new update is now available that should fix this problem.

Simply start IrisMobile, and click on "Apply Patch" button again. This will install the new patch.

Let us know if this indeed fixed the bootloop you experienced before.

an-error42 commented 6 years ago

There were numerous reports from users who had the same issue (the exact same, and not a similar one) that stated that the new patch update fixed the bootloop issue.

I'll close the issue for now, but let us know if the new patch didn't fix the bootloop you're experiencing and I'll reopen it again.

Thanks!

geodeath commented 6 years ago

Hi and thanks for the hard work. Indeed, the new release did fix the boot loop issue and now i am happily playing episode 1. I am still trying to understand how to fix another issue with my particular phone (the screen is 'offset' a bit due to the notch, so i cannot see say an inch or 2 on the right side) but obviously this has nothing to do with your work :D Many thanks!

an-error42 commented 6 years ago

Can you open a new issue about the screen bug, please?

One of our team members had such issue and he fixed it by editing some parameters in Developer Options. We can help you solve your issue if you explained it in more details.

Thanks!