Traceback error?

[tab328]

I get this error when I try to export something. It is most likely my install or the model, since this error occurred with three versions of ZEtools. Also no textures show up, just the material. Any insight to what the problem is will be appreciated. Thanks in advance.

` Last 15 log lines:

INFO (908, do_export): Starting export at 2016-12-08 10:43:51.193000.
INFO (909, do_export): .msh file path: C:\Users\tab328\Desktop\testing_cube.msh
INFO (920, do_export): Processing material "Material_001".
INFO (926, do_export): Finished processing.
INFO (920, do_export): Processing material "None".
INFO (926, do_export): Finished processing.
INFO (33, __exit__): Materials in 0s 165000ms.
INFO (941, do_export): Processing model "null".
INFO (33, __exit__): Model in 0s 72000ms.
INFO (945, do_export): Finished processing.
INFO (941, do_export): Processing model "Cube".
INFO (654, convert): Is geometry.
INFO (33, __exit__): Segments in 0s 2000ms.
INFO (33, __exit__): Model in 0s 69000ms.
INFO (33, __exit__): Models in 0s 146000ms.

Traceback:

Traceback (most recent call last):
  File "<Script Block >", line 28, in exportbutton_OnClicked
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 899, in export
    self.do_export()
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 944, in do_export
    self.msh.models.add(conv.convert())
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 657, in convert
    self.msh2_model.segments = self.get_segments()
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 433, in get_segments
    geometry = self.process_geometry()
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 405, in process_geometry
    seg.vertices = self.get_vertices()
  File "C:\Users\tab328\Autodesk\Softimage_Mod_Tool_7.5\Addons\xsizetools-1.3.0033\Application\Core\zetexport.py", line 250, in get_vertices
    vert_pos_list = self.export.xsi.CGA_GetNodeVertexPositions(self.geo, True)
  File "C:\Python26\lib\site-packages\win32comext\axscript\client\pyscript.py", line 105, in __getattr__
    return getattr(self._scriptItem_.dispatchContainer,attr)
  File "C:\Python26\lib\site-packages\win32com\client\dynamic.py", line 516, in __getattr__
    raise AttributeError("%s.%s" % (self._username_, attr))
AttributeError: Application.CGA_GetNodeVertexPositions
`

[Schlechtwetterfront]

Yes, this is a problem with the install. Did you install the Visual C++ 2015 redistributable? The location on the download page seems to have changed so the description in the install instructions isn't completely correct anymore.

[tab328]

Aha! After a couple hours of troubleshooting and answering my own nearly-asked questions, as well as re-reading everyone's instructions, I realized I didn't have the 32 bit version, and the scripting language was set to something besides python. I also updated XSI as per the prompt, I don't know if that makes any difference. Thanks for your time and help, and of course this invaluable resource! Now to figure out where my textures keep running off to...

[Schlechtwetterfront]

I'm glad you got it fixed.

If you have any other problems feel free to open another ticket or post on the Gametoast Forums.