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SchweizerischeBundesbahnen / ch.sbb.polarion.extension.pdf-exporter

Polarion extension for customised PDF exports
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PDF generation: javax.ws.rs.ProcessingException: java.net.ConnectException: Connection refused #235

Closed HarryJulsing closed 1 month ago

HarryJulsing commented 1 month ago

Current Behavior

When exporting a livedoc, we get the following error message:

Error occurred during PDF generation: javax.ws.rs.ProcessingException: java.net.ConnectException: Connection refused

Expected Behavior

The pdf is not generated, but it should

Steps To Reproduce

Click on export to pdf logo in livedoc Then the popup Export to pdf appears Click on export Error appears in the popup image

Environment - OS

Linux

Polarion version

2310

Extension Version

7.1.2

Anything else

No response

grigoriev commented 1 month ago

Hi @HarryJulsing,

looks like there is not connection to weasyprint service. Please check weasyprint service status first.

Could you please provide us with screenshot of about page as well?

HarryJulsing commented 1 month ago

image

HarryJulsing commented 1 month ago

Hi Sergey, The installation is at a server managed by Siemens, so we do not have direct access. REST & Swagger have not been enabled, do we need to do that as well? Thanks, Harry

grigoriev commented 1 month ago

@HarryJulsing could you please try with v7.2.0 ?

HarryJulsing commented 1 month ago

We updated to V 7.2.0 the issue still remains. Could it be a port issue?