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Fwd: [Website feedback] RRID Portal #3

Closed SciCrunch-Synapse closed 8 years ago

SciCrunch-Synapse commented 8 years ago

This Github issue is synchronized with Zendesk:

Ticket ID: #11227 Priority: N/A Group: Support Assignee: N/A

Original ticket description:

This is one of two complaints about this outage.
If this is the result of our normal release cycle we need to move the release time to Saturday night or some such.
Monday in Europe starts on Sunday night.
Best,
anita

---------- Forwarded message ----------
From: anita bandrowski <bandrow@gmail.com>
Date: Mon, Jun 13, 2016 at 8:47 AM
Subject: Re: [Website feedback] RRID Portal
To: "Hagstrom, Stephanie" <sthagstrom@ucsd.edu>
Cc: Wei Mun Chan <wm.chan@elifesciences.org>, Tom Gillespie <tom.h.gillespie@gmail.com>, "Jeffrey S. Grethe" <jgrethe@ncmir.ucsd.edu>

Hi Wei,
Thank you for reporting this. It looks like things are back up, but I will check on our release schedule to minimize interference from data releases from other time zones.
Best,
Anita

On Jun 13, 2016 06:42, "Hagstrom, Stephanie" <sthagstrom@ucsd.edu> wrote:

I am forwarding to those who manage the site.
Thank you.
Sent from my iPhone

> On Jun 13, 2016, at 6:34 AM, "info@force11.org" <info@force11.org> wrote:
>
> Wei Chan (wm.chan@elifesciences.org) sent a message using the contact form at https://www.force11.org/contact.
>
> Hello,
>
> We've noticed that the RRID Portal website appears not to be working at the moment http://scicrunch.com/resources. Can this be fixed?
>
> Many thanks,
>
> Wei Mun
>
> Report as inappropriate: https://www.force11.org/mollom/report/mollom_content/16061356ce103058c2
>
>

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orcid.org/0000-0002-5497-0243

SciCrunch-Synapse commented 8 years ago

Comment made from Zendesk by SciCrunch on 2016-06-13 at 17:08:

Apache went belly up. James is talking to Sean to see if there is a better way to restart apache if needed (e.g. automated via monit)