Rewarded Video functions not working - Android

[hansonbrody]

Problem description

The anticipated behavior of the rewarded video function does not seem to be working. I couldn't get it to work properly in my game so I created a simple c3p to test and am seeing the same behavior. The 'On video ready' trigger does not happen (test is supposed to change when it does), and the 'On Video complete' trigger does not happen (text is also supposed to change when it does, with the rewarded video value). I am exporting to Android debug APK for testing on a Samsung Galaxy S6.

Attach a .c3p

https://drive.google.com/open?id=1ra0E4Dan_Jw-WaJjh_TZ0pqM8S9yoi8m

Steps to reproduce

1. 'On video loaded' should change Text to 'Locked and loaded'
2. Pressing button should launch video, and upon completed Text should change to 'Rewarded video bonus = 200'

Observed result

1. Text doesn't change
2. Rewarded video plays, but the callback function doesn't seem to be received (text doesn't change)

Expected result

1. 'On video loaded' should change Text to 'Locked and loaded'
2. Pressing button should launch video, and upon completed Text should change to 'Rewarded video bonus = 200'

Affected browsers

Can only test on mobile. Tried Android.

• Chrome: yes/no
• Firefox: yes/no
• Edge: yes/no
• Safari: yes/no

System details

If you see a crash report dialog, please copy and paste it to where it says "PASTE HERE" below. Otherwise please go to Menu -> About -> Platform information and paste that information there instead.

View details

PASTE HERE

[shortercode]

Please can you provided your platform information and the project you used to create your APK. Do interstitial and banner work as expected?

[hansonbrody]

For the editor, I'm on a PC in the Chrome browser, and the phone is a Samsung Galaxy S6 with the latest update. I first tried editor rev101, and each of 102 and 103. See above the google drive link to the .c3p project I used to create the APK. I first tried to implement the rewarded video in my main game, which has interstitials that are all working. I created this basic file to test if it was something in my large project or if I could recreate it, and I'm getting the same behaviour in the small project so I've attached that.

[shortercode]

The link above is for the APK, not the c3p.

R102/103 will have the new user consent system included, have you included the properties required for this? ( privacy policy, app ID, pub ID )

[hansonbrody]

I am soooo sorry!!! Here it is: https://drive.google.com/open?id=1OaAWg2Law-64bURHzxwZKA5lvD_O2NwM

I did not have the privacy policy there. I'll add that and try it and let you know.

[hansonbrody]

Nope, still not working.

[shortercode]

I'm getting a configuration error when I run your project, the consent dialog screen requires you to use a custom provider list with a maximum of 12 providers.

[hansonbrody]

Ok let me check on that.

On Fri, Jun 29, 2018 at 11:38 AM Iain Shorter notifications@github.com wrote:

I'm getting a configuration error when I run your project, the consent dialog screen requires you to use a custom provider list with a maximum of 12 providers.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Scirra/Construct-3-bugs/issues/1666#issuecomment-401374297, or mute the thread https://github.com/notifications/unsubscribe-auth/AOXxQgdrDw4x78zq_eobC8JNOcJPKYjiks5uBjvogaJpZM4UaCMb .

[hansonbrody]

Alright I just made the change in admob to the custom list and selected only Google.

On Fri, Jun 29, 2018 at 11:39 AM Brody Hanson hansonbrody@gmail.com wrote:

Ok let me check on that.

On Fri, Jun 29, 2018 at 11:38 AM Iain Shorter notifications@github.com wrote:

I'm getting a configuration error when I run your project, the consent dialog screen requires you to use a custom provider list with a maximum of 12 providers.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Scirra/Construct-3-bugs/issues/1666#issuecomment-401374297, or mute the thread https://github.com/notifications/unsubscribe-auth/AOXxQgdrDw4x78zq_eobC8JNOcJPKYjiks5uBjvogaJpZM4UaCMb .

[shortercode]

I think that is what I use on my testings ad, so should hopefully work?

[hansonbrody]

K keep this open for the time being and I’ll try it this afternoon and close it or update.

On Friday, June 29, 2018, Iain Shorter notifications@github.com wrote:

I think that is what I use on my testings ad, so should hopefully work?

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[shortercode]

Sure, I won't close this yet, hopefully we will be able to resolve the problem for you.

[shortercode]

@hansonbrody any update on this?

[hansonbrody]

I haven’t been able to get it to work, but that did change what happens. When I initiate the create video call, it triggers video failed to load, which it wasn’t doing before. I wondered if it had something to do with the user consent dialogue, so I tried playing around with the show user consent dialogue action but that action didn’t seem to do anything. Planning on revisiting it tomorrow.

On Wednesday, July 4, 2018, Iain Shorter notifications@github.com wrote:

@hansonbrody https://github.com/hansonbrody any update on this?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Scirra/Construct-3-bugs/issues/1666#issuecomment-402444803, or mute the thread https://github.com/notifications/unsubscribe-auth/AOXxQjdXTjUNWwkDCNglrGeo1nGZJazVks5uDJ_-gaJpZM4UaCMb .