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ScottPeterJohnson / purelymail-issues

Issues repository for the Purelymail email service.
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Apple Mail fails to add purelymail account #188

Closed rosenpin closed 7 months ago

rosenpin commented 7 months ago

I've been using purely mail for years through various email clients (gmail/thunderbird/outlook).
I need to move to apple mail now and trying to add my accounts through apple's internet accounts settings.
After filling in the required information I am prompted with an error message:

image

I am using the correct password, it worked on different email clients so I'm wondering what might be the reason for this error and how could it be solved.
Thank you

rosenpin commented 7 months ago

I found the problem and it's really silly.
When you copy the SMTP address from here it adds a space to the suffix, which throws apple mail off. This doesn't happen when you copy the IMAP address for some reason.
After removing the space from the end of the SMTP address it works fine. Might be worth fixing it on the website.