Open reb00tz opened 3 weeks ago
@reb00tz,
Thank you for reporting this. I will debug it to figure out what is causing the segmentation fault to fix that.
Starting in the Dec 1, 2023 release support for the CFS was dropped for a new format. Was this the version of SeaChest_Firmware included with the firmware package from Seagate.com? As I recall there should have been a version of SeaChest included with that package that supports the CFS file.
The files in OP were from the SeaChest Utilities straight from Seagate's website.
It appears that you are correct; using the CFS file, it reports "Model matched but the current Firmware version does not match available updates.".
If this drive has a firmware that somehow is unable to be flashed with the latest bug-fixed firmware, what is my next step? Since the release notes for the latest SN05 is not available, I do not know if the drive will fail prematurely.
If this drive has a firmware that somehow is unable to be flashed with the latest bug-fixed firmware, what is my next step? Since the release notes for the latest SN05 is not available, I do not know if the drive will fail prematurely.
I will look into this to see if I can find out some more information on why it would not match as expected.
I am getting close to ready for a new software release, so I definitely want to fix the segfault and provide a better error message for this case.
Attempting to update firmware on Seagate Exos X18 16TB (ST16000NM000J-2TW103) fails.
Using CFS file results in segfaults.
Tried different variations of commands used (including invalid
--downloadMode
attempts). Used both RAID and Non-RAID versions.Attached are the
-v3
logs and output, including system and drive information*_system_drive_info.txt
along with the two RAID/Non-RAID scripts used to generate them.More platform information as follows:
run_fwupgrade_RAID.tar.gz run_fwupgrade_Non-RAID.tar.gz
config_segfault.tar.gz