502 Bad Gateway error when uploading large backups (6016.2 MB)

[Selim042]

Describe the bug My automatic backups that execute weekly fail to upload and when I try to manually upload them I get a 502 Bad Gateway error: Fail to upload snapshot to nextcloud (HTTPError: Response code 502 (Bad Gateway)) !

To Reproduce Create a large backup, in my case 6016.2 MB and attempt to upload it to Nextcloud.

Expected behavior The backup to upload to Nextcloud without error.

System information

• Home Assistant Version: 2023.5.4
• Home Assistant Supervisor Version: 2023.04.1
• Nextcloud Version: 26.0.1
• Addon version: 0.17.7
• If any, reverse proxy in front of Nextcloud: Apache2

Additional context Smaller backups upload without issue. When downloading the backup to a different device and uploading it from there, either via desktop sync or via the browser, the backup uploads without issue.

[JvdBBBB]

I have the same issue. Is it possible to make the addon upload the backup in smaller chunks?

[Shariner]

Nearly the same issue. 1420MB backup, uploaded "successfully" to nextcloud with the size of 0 KB.

[2023-07-11 13:58:27] [info]: ...Upload finish ! (status: 201)

[Shariner]

I recommend everyone to read issue https://github.com/Sebclem/hassio-nextcloud-backup/issues/9 and issue https://github.com/Sebclem/hassio-nextcloud-backup/issues/123

For nextcloud you have to configure php settings:

upload_max_filesize=256G post_max_size=256G

Explanation: In this example it's set to 256 GB, choose whatever you want. )

if nextcloud is running at nginx you have to set client_max_body_size 0

if nextcloud is running at apache2 you have to set LimitRequestBody 0 FcgidMaxRequestLen 1073741824

Explanation: LimitRequestBody 0 disables the Limit FcgidMexRequestLen is set in Bytes. In this example 5GB.

As I am running nextcloud at apache2, I confirm these settings for uploading backups to nc with a size up to 5GB. It could be, that the FcgidMaxRequestLen is also missing at nginx servers or has a very similar setting. Check your apache2/Nginx logs, they are very helpful. In my case, the usual upload max request lenght was set to 1GB. Now it's set to 5GB.

Uploads via frontend and/or client is not the same way as uploading via your HA instance, as the frontend chunks bigger uploads and the client uses a different connection type.

The addon is working, if nextcloud has the correct settings - i bet that's a solution for most of the open issues in this repo.

[Selim042]

I already had the php settings and have added the apache2 settings. No change.

[Sebclem]

This can be fixed with chunked upload (#205) I'm still working on it #192.

There was a huge time of inactivity on this repos because of personal reason, but now I'll try to get back to this