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SecKatie / ha-wyzeapi

Home Assistant Integration for Wyze devices.
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[Bug] Periodically stops working #181

Closed jasonmpitts closed 3 years ago

jasonmpitts commented 3 years ago

Describe the bug Every few hours I loose the ability to control wyze color bulbs. either by automation or toggle switches. Restarting the Wyze Integration solves the problem.

To Reproduce No steps however, I notice supervisor errors start around the time that the issues are noticed

bug: https://github.com/home-assistant/supervisor/pull/2903

Expected behavior Continious control of color bulbs connected to the network.

System configuration System: Virtualbox HA Version: Home Assistant OS 5.13 WyzeApi Version:

SecKatie commented 3 years ago

Please provide more logs with the debug configuration set as described in the readme. Without any more information there is no way for me to help with this issue.

jasonmpitts commented 3 years ago

Thank you,

I am new to this I did configure the logging when I submitted the bug report, but where do I go to retrieve the logs you need?

I also setup a REST API call to restart the integration every 30 minutes and that has helped except for one instance yesterday where the integration failed to restart.

Thanks again, -Jason Pitts

From: Joshua Mulliken @.> Sent: Saturday, May 29, 2021 8:36 PM To: JoshuaMulliken/ha-wyzeapi @.> Cc: Jason Pitts @.>; Author @.> Subject: Re: [JoshuaMulliken/ha-wyzeapi] [Bug] Periodically stops working (#181)

Please provide more logs with the debug configuration set as described in the readme. Without any more information there is no way for me to help with this issue.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/JoshuaMulliken/ha-wyzeapi/issues/181#issuecomment-850934147, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUCOV6A533IBE3QHSZJYOXTTQGXDVANCNFSM45Y2YN4Q.

SecKatie commented 3 years ago

https://github.com/JoshuaMulliken/ha-wyzeapi#reporting-an-issue

jasonmpitts commented 3 years ago

Yes, I did that. Where is this log file that you want me to give you?

From: Joshua Mulliken @.> Sent: Tuesday, June 1, 2021 1:28 PM To: JoshuaMulliken/ha-wyzeapi @.> Cc: Jason Pitts @.>; Author @.> Subject: Re: [JoshuaMulliken/ha-wyzeapi] [Bug] Periodically stops working (#181)

https://github.com/JoshuaMulliken/ha-wyzeapi#reporting-an-issue

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/JoshuaMulliken/ha-wyzeapi/issues/181#issuecomment-852424053, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUCOV6C663EB45P7YIC7ZLLTQU7GHANCNFSM45Y2YN4Q.

SecKatie commented 3 years ago

image

Please press the Load Full Home Assistant Log button and copy and paste that into a code block in response to this message.

bjs-pdx commented 3 years ago

I have a similar, if not the same issue. My sensors will periodically drop off line from HA. Would it be appropriate to drop my logs here or should I submit a separate bug report? My sensors last reported to HA yesterday afternoon even though I know they have been activated multiple times since about midnight last night. HA CORE core-2021.4.5 OS 5.12 Hardware Pi4 Wyze API 2021.06.2

bjs-pdx commented 3 years ago

The last few days everything has been working, no disconnects. I need to look on the Wyze forum as I seem to remember seeing something similar that was "fixed" on the servers.