Section508Coordinators / DHSA-TT-200-A

Purely for tracking issues related to the Trusted Tester - Training for Web on Windows course
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passed certification exam, however when I log in fresh to see my "exam wrap up" it states an error occurred. #366

Closed ChrisLoiselle closed 4 years ago

ChrisLoiselle commented 4 years ago

[If you haven't already, please review the Guidelines for Contributing in the main folder of this repository before submitting any issues. You can delete this paragraph and other text that is not necessary before submitting your issue.]

Issue Type (put a capital X between the brackets to indicate issue type)

Description

[Description of the issue]

Location

[URL, Topic, Chapter, Subchapter]

https://training.section508testing.net/mod/lti/return.php?course=65&launch_container=4&instanceid=54&sesskey=DrCWFzgiKy&lti_errormsg=Sorry%2C+there+was+an+error+connecting+you+to+the+application.&lti_errorlog=Debug+error%3A+OAuth+signature+check+failed+-+perhaps+an+incorrect+secret+or+timestamp.

Actual Behavior / Observation

[Describe what you observed or the error you found]

Certification Exam An error occurred when launching the external tool:Sorry, there was an error connecting you to the application.

Expected Behavior / Recommendation

[Describe what you expected to happen and/or your recommendation to fix or correct the issue]

Steps to Reproduce the Issue (if applicable)

[Describes the steps you took just before you observed the issue and/or the steps necessary to reproduce again]

drewnielson commented 4 years ago

@ChrisLoiselle sorry for the inconvenience - we are definitely experiencing some issue with the external exam engine tool. Working on fixing it. The Accessibility Help Desk will send out an update to students once we get it fixed.

ChrisLoiselle commented 4 years ago

I log into the TT dashboard, go to the exam page that has an X listed, follow that link and the page reads as: No Further Attempt Needed!

You already passed the Exam.

I then go to the TT exam course dashboard and follow the exam follow up Exam Wrap-up Trusted Tester Web on Windows Certification Exam SurveyURL Not available unless: The activity Certification Exam is complete and passed

I can't close out the "enrolled status" of this course.

Any suggestions?

drewnielson commented 4 years ago

Sorry Chris. With the exam engine down yesterday, it looks like the core course application just didn't get the communication back on your final attempt score. I updated your score manually, so you should be able to get to the exam survey now, and the course status should show up as passed on your dashboard. Congrats on passing!

ChrisLoiselle commented 4 years ago

thank you! do you still send out tt certs from oast that I could hang on my wall of fame?

drewnielson commented 4 years ago

Yep - it might take a few days, but the Accessibility Help Desk will send you a certificate with your new Trusted Tester ID.