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Error 502s using direct links or the search form #84

Open ernstki opened 9 months ago

ernstki commented 9 months ago

Hi all,

I'm currently getting "502 Bad Gateways" attempting to look up resources on CiteSeerX. It seems to be somewhat intermittent, but mostly not working. In the act of troubleshooting, I tried both Firefox and a Chrome-based browser, in Incognito / Private Browsing mode, with or without "Enhanced Tracking Protection," my adblocker, and various security settings enabled. I think it's a site problem.

To the casual visitor, the "loading" animation just pulses forever with no results. But some clues arise if you pop open the dev console in the browser:

Screenshot of one of the Error 502s in the Chromium dev console, in Incognito mode (to ensure no extensions are interfering)

For example: this direct link https://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.46.8740 (via https://en.wikipedia.org/wiki/Trusted_timestamping), or use of the search form on the homepage with search terms from the same paper both result in Error 502s from https://citeseerx.ist.psu.edu/api/getSummary?paper_id=10.1.1.46.8740, https://citeseerx.ist.psu.edu/api/search, or https://citeseerx.ist.psu.edu/api/aggregate.

I get that it's after close-of-business in the Eastern US, on a Friday, but I figured you'd like to know, being a widely-depended upon resource and all.

Cheers and good luck!

avindra commented 2 months ago

Still seeing this behavior.