soc-pe-bot
commented
1 year ago Team's Response
Thank you for pointing out this issue with the lack of indication for invalid data in the UI.
While it may not be explicitly stated in the UI, we do have a cautionary note in the UG under Section 5.2 Editing the data file that explains if the changes made to the data file make its format invalid, CareFlow will discard all data and start with an empty data file at the next run.
We believe that this cautionary note is clear and easy to find as it is placed under Section 5 Storage, which has a very descriptive title. Therefore, users can quickly refer to this section if they encounter any issues with invalid data in the future.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: While this may have been stated in the guide, the app should also have some indication of failure to the user.
The burden should not be placed on the user to refer to the guide and infer what has occurred, but rather the app should provide a more intuitive user experience.
As such, this is a flaw in the Error logging feature of the app that creates user friction, and warrants a Low severity as it affects a small subset of the target user group.
While it is stated in the UG, the lack of indication in the UI for invalid data does not give any clue as to what might have gone wrong.