incompatibility with Bitdefender 2013 leads to bluescreen

SeikaUeno / dokan

Automatically exported from code.google.com/p/dokan

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incompatibility with Bitdefender 2013 leads to bluescreen #280

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Install Bitdefender Security 2013
2. Install Game "World Of Tanks"
3. Install XVM (Mod which includes Dokan Library)
4. Start Game with the XVM-Shortcut

What is the expected output? What do you see instead?
XVM will include Statistics received from a server into the World of Tanks GUI 
with the help of Dokan Library.
Starting XVM (which uses the Dokan Library) will either result in 100% cpu 
usage or an instant bluescreen.

please refer to following link for further information and dumpfiles
http://forum.bitdefender.com/lofiversion/index.php/t36046.html

What version of the product are you using? On what operating system?

XVM Version used http://code.google.com/p/wot-xvm/

Please provide any additional information below.

used dokan-files attached

Original issue reported on code.google.com by jan.bier...@googlemail.com on 15 Mar 2013 at 10:39

Attachments:

dokan.dll

GoogleCodeExporter commented 9 years ago

the issue is reproducable even with the latest version of the dokan library

Original comment by jan.bier...@googlemail.com on 21 Mar 2013 at 6:18

GoogleCodeExporter commented 9 years ago

Whats the procedure to bump the priority of this? Get more people to vote for 
it?
As it stands, anyone, & I repeat, anyone, using Bitdefender 2013 Antivirus or 
Internet Security, cannot run XVM without causing a Blue Screen. The only way 
to use xvm in this case is a total uninstall of Bitdefender 2013 (there was no 
issue with the 2012 version), as just turning Bitdefender off, excluding 
xvm+dokan files, anything else, doesn't work.
Support at Bitdefender have washed their hands of the problem claiming its an 
issue from this end, regardless if its the case or not.
Can we get an ETA?
Thanks.

Original comment by deadpro...@gmail.com on 12 Jun 2013 at 4:45

GoogleCodeExporter commented 9 years ago

I have the same problem with XVM and Bitdefender. If I had known about it 
earlier I wouldn't have bought Bitdefender.

Original comment by bavarian...@gmail.com on 22 Jun 2013 at 11:38

GoogleCodeExporter commented 9 years ago

I am also getting this issue everytime, with the same steps as above. I cant 
use xvm/dokan libraries with bitdefender 2014.

Original comment by Edward.F...@3pillarglobal.com on 2 Jul 2013 at 5:29

GoogleCodeExporter commented 9 years ago

Same here, please help

Original comment by vidic.i...@gmail.com on 4 Aug 2013 at 9:05

GoogleCodeExporter commented 9 years ago

BD say they are releasing an update end of august to fix this issue. After 
getting very little help from them i have started using g data internet 
security, and my issue is gone. I will report back then when i retry the setup 
with BD.

Overall customer support from BD is not helpful on this issue that everyone 
seems to have.

Original comment by Edward.F...@3pillarglobal.com on 5 Aug 2013 at 12:35

GoogleCodeExporter commented 9 years ago

Any news on this subject? I have opened a ticket on august 31st on this matter,
haven't received an answer yet from Bitdefender.

Original comment by sun....@concepteers.de on 2 Sep 2013 at 10:21

GoogleCodeExporter commented 9 years ago

Same error with also Bitdefender 2014
If i uninstall bitdefender, the problem is solved.

Original comment by croto...@gmail.com on 3 Sep 2013 at 11:45