[🐛 Bug]: Unable to launch Edge/Chrome on Windows 10

visa-leapwork commented 3 days ago

What happened?

We are facing issues with launching the Edge browser on multiple machines with Windows 10 after recent Windows updates. Everything was working correctly before these updates, and this issue does not occur on Windows 11. When attempting to launch the browser using Selenium, we receive the following error:

OpenQA.Selenium.NoSuchDriverException: Unable to obtain MicrosoftEdge using Selenium Manager; For documentation on this error, please visit: https://www.selenium.dev/documentation/webdriver/troubleshooting/errors/driver_location ---> OpenQA.Selenium.WebDriverException: Error starting process: C:\Program Files\XXXXXX\XXX\selenium-manager/windows/selenium-manager.exe --browser "MicrosoftEdge" --output json ---> OpenQA.Selenium.WebDriverException: Selenium Manager process exited abnormally with -1073740791 code: C:\Program Files\XXXXXX\XXX\selenium-manager/windows/selenium-manager.exe --browser "MicrosoftEdge" --output json at OpenQA.Selenium.SeleniumManager.RunCommand(String fileName, String arguments)

The Windows 10 updates installed are:

KB5044091
KB5044273
KB5045998

We are currntly using Selenium 4.11 but we replaced selenium-manager.exe with 4.25, this works fine in Windows 11 but does not work with Windows 10

How can we reproduce the issue?

Try to launch web browser with selenium-manager
OS must be windows 10 with following updates-

- KB5044091
- KB5044273
- KB5045998

Relevant log output

[24048] XXXX.Logic.Factories.Web.Builders.BaseLocalWebInspectorBrowserBuilder 2024-10-21 15:05:51.3687 - Error
Message: Could not create XXXX.Models.Models.Web.Services.SeleniumDriverServiceWrapper`1[OpenQA.Selenium.Edge.EdgeDriverService] web service.
OpenQA.Selenium.NoSuchDriverException: Unable to obtain MicrosoftEdge using Selenium Manager; For documentation on this error, please visit: https://www.selenium.dev/documentation/webdriver/troubleshooting/errors/driver_location ---> OpenQA.Selenium.WebDriverException: Error starting process: C:\Program Files\XXXX\XX\selenium-manager/windows/selenium-manager.exe  --browser "MicrosoftEdge" --output json ---> OpenQA.Selenium.WebDriverException: Selenium Manager process exited abnormally with -1073740791 code: C:\Program Files\XXXX\XX\selenium-manager/windows/selenium-manager.exe  --browser "MicrosoftEdge" --output json

   at OpenQA.Selenium.SeleniumManager.RunCommand(String fileName, String arguments)
   --- End of inner exception stack trace ---
   at OpenQA.Selenium.SeleniumManager.RunCommand(String fileName, String arguments)
   at OpenQA.Selenium.SeleniumManager.DriverPath(DriverOptions options)
   at OpenQA.Selenium.DriverFinder.FullPath(DriverOptions options)
   --- End of inner exception stack trace ---
   at OpenQA.Selenium.DriverFinder.FullPath(DriverOptions options)
   at OpenQA.Selenium.Edge.EdgeDriverService.CreateDefaultService(EdgeOptions options)
   at OpenQA.Selenium.Edge.EdgeDriverService.CreateDefaultService()
   at XXXX.Logic.Factories.Web.Builders.LocalWebInspectorBrowserBuilder.<>c.<CreateBrowser>b__4_12() in C:\Agents\CPH1\_work\1\s\Main\XXXX.Logic\Factories\Web\Builders\LocalWebInspectorBrowserBuilder.cs:line 119
   at XXXX.Logic.Factories.Web.Builders.BaseLocalWebInspectorBrowserBuilder.CreateServiceSafe[TService](Func`1 createService, BrowserAttributes attributes, BrowserName browserName) in C:\Agents\CPH1\_work\1\s\Main\XXXX.Logic\Factories\Web\Builders\BaseLocalWebInspectorBrowserBuilder.cs:line 200    at OpenQA.Selenium.DriverFinder.FullPath(DriverOptions options)
   at OpenQA.Selenium.Edge.EdgeDriverService.CreateDefaultService(EdgeOptions options)
   at OpenQA.Selenium.Edge.EdgeDriverService.CreateDefaultService()
   at XXXX.Logic.Factories.Web.Builders.LocalWebInspectorBrowserBuilder.<>c.<CreateBrowser>b__4_12() in C:\Agents\CPH1\_work\1\s\Main\XXXX.Logic\Factories\Web\Builders\LocalWebInspectorBrowserBuilder.cs:line 119
   at XXXX.Logic.Factories.Web.Builders.BaseLocalWebInspectorBrowserBuilder.CreateServiceSafe[TService](Func`1 createService, BrowserAttributes attributes, BrowserName browserName) in C:\Agents\CPH1\_work\1\s\Main\XXXX.Logic\Factories\Web\Builders\BaseLocalWebInspectorBrowserBuilder.cs:line 200

Operating System

Windows 10

Selenium version

Selenium 4.11

What are the browser(s) and version(s) where you see this issue?

Chrome 129/130 Edge 129/130

What are the browser driver(s) and version(s) where you see this issue?

ChromeDriver130, Edge Driver 130

Are you using Selenium Grid?

No

github-actions[bot] commented 3 days ago

@visa-leapwork, thank you for creating this issue. We will troubleshoot it as soon as we can.

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Thank you!

visa-leapwork commented 1 day ago

The problem is caused by Microsoft update KB5044273. As a work-around, one can run the task as an admin user. Also, if one starts the task as a different user and provide the current user's credentials, it will work.

SeleniumHQ / selenium