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SelfControlApp / selfcontrol

:skull: Mac app to block your own access to distracting websites etc for a predetermined period of time. It can not be undone by the app or by a restart – you must wait for the timer to run out.
http://selfcontrolapp.com
GNU General Public License v3.0
4.05k stars 401 forks source link

Timer at 0, Sites still blocked, Manual Stop not Working #457

Open haskew85 opened 7 years ago

haskew85 commented 7 years ago

I set the timer for blacklisted sites for 45 minutes and it worked great! The timer is up, but the sites are still blocked. It's been about 18 hours. I have tried manually stopping the block with no luck.

There is a prompt that says: The block was cleared successfully. You can find the log file, named SelfControl-Killer.log, in your Documents folder. If you're still having issues, please check out the SelfControl FAQ on GitHub.

However, no log file has been created.

I have tried changing the date and time on my computer with no success either.

I downloaded the old killer and tried that and it didn't work.

HELP. PLEASE.

cstigler commented 7 years ago

Hi @haskew85 , sorry you've been having issues. Can you please try restarting your computer, disabling any special networking software you have (firewalls, VPNs, etc), and then opening SelfControl and manually stopping it again?

If that still doesn't work, please send me an email at charlie+gh457@charliestigler.com and I'll see if I can help. It would be best if you could include...

  1. SelfControl version
  2. macOS version
  3. How long you've been using SelfControl for
  4. When you started the problematic block
  5. When the block should have run out
  6. What you did to manually stop (did you use the in-app button or the separate Killer app)
  7. Which websites are still blocked
  8. Any log files you can dig up