SendCloud / sendcloud

A Magento 2 module for Sendcloud
9 stars 21 forks source link

Shipments not showing correctly #150

Closed gjportegies closed 1 year ago

gjportegies commented 1 year ago
main.INFO: Broken reference: the 'bundle' element cannot be added as child to 'shipment_items', because the latter doesn't exist [] []

Used versions

Result Expected
sendcloud-shipping-error-2 sendcloud-shipping-expected-output

Additional context We're also using the PostNL extension since we were using this before (and still need it for the address validation in the checkout). But even when disabling this module this issue occurs.

teodoratimoti commented 1 year ago

Hello @gjportegies,

Thank you for reaching out.

Our team will check this issue and we will get back to you as soon as possible.

Best regards.

teodoratimoti commented 1 year ago

Dear @gjportegies ,

Thank you for reaching out to us! The request you made requires more investigation. The Sendcloud support team is best to investigate more indepth. Please forward your request via the Support page in sendcloud: Sendcloud or reach out to support@sendcloud.com.

If possible please describe clearly the issue and add examples where possible. We hope we have informed you sufficiently and wish you a great day!

aweb3r commented 1 year ago

Same in Adobe Commerce 2.4.3-2.4.5-p1

gjportegies commented 1 year ago

Thanks for confirming @aweb3r

Currently in contact with Sendcloud to get this fixed. Must say I find it annoying that this issue gets closed in the repository. That does not make it easier to find for others.

Kevin9131 commented 1 year ago

We are also experiencing this issue. Could this issue be re-opened?

tanjalog commented 1 year ago

Thank you @gjportegies and all others for your feedback.

We appreciate it.

This issue is fixed and will be available in a new release next week.

All the best

teodoratimoti commented 1 year ago

Hello @gjportegies @Kevin9131 @aweb3r ,

Please note that the new plugin version 2.0.13 is released on the Marketplace and GitHub. Best regards.