SendCloud / sendcloud

A Magento 2 module for Sendcloud
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Unable to apply data patch #159

Closed SteelDragoncc closed 1 year ago

SteelDragoncc commented 1 year ago

Everytime we install this module we have this error. How to fix? Unable to apply data patch SendCloud\SendCloud\Setup\Patch\Data\UpdateInternationalShipping for module SendCloud_Send Cloud. Original exception message: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '11-General' for key 'eav_attribute_group.EAV_ATTRIBUTE_GROUP_ATTRIBUTE_SET_ID_ATTRIBUTE_GROUP_NAME', query was: UPDATE eav_attr ibute_group SET attribute_set_id = ?, attribute_group_name = ?, default_id = ? WHERE (attribute_group_id='50 ')

tanjalog commented 1 year ago

Hello, @SteelDragoncc

Thanks for reaching out to us.

Please note that we will investigate the issue you reported and get back to you soon.

Best regards

tanjalog commented 1 year ago

Dear @SteelDragoncc

The request you made requires more investigation.

The Sendcloud support team is best to investigate more in-depth. Please forward your request via the Support page in sendcloud: https://app.sendcloud.com/v2/support or reach out to support@sendcloud.com.

That way you can share more credentials if needed.

If possible please describe clearly the issue, Magento version you are using, whether is it CE or EE plugin version, php you are using etc that can be useful for investigation.

We hope we have informed you sufficiently and wish you a great day!