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WorkArena: How Capable are Web Agents at Solving Common Knowledge Work Tasks?
https://servicenow.github.io/WorkArena/
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Error in workarena-install. And cannot select Washington DC release. #38

Open minghchen opened 5 days ago

minghchen commented 5 days ago

workarena-install

INFO:root:

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Instance: https://dev287879.service-now.com
Previous installation: never

INFO:root:An error occurred. Retrying...
INFO:root:An error occurred. Retrying...
Traceback (most recent call last):
  File "/Users/macair/miniconda3/envs/py310/bin/workarena-install", line 8, in <module>
    sys.exit(main())
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/browsergym/workarena/install.py", line 1075, in main
    setup()
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 336, in wrapped_f
    return copy(f, *args, **kw)
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 475, in __call__
    do = self.iter(retry_state=retry_state)
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 376, in iter
    result = action(retry_state)
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 418, in exc_check
    raise retry_exc.reraise()
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 185, in reraise
    raise self.last_attempt.result()
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/concurrent/futures/_base.py", line 451, in result
    return self.__get_result()
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/concurrent/futures/_base.py", line 403, in __get_result
    raise self._exception
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/tenacity/__init__.py", line 478, in __call__
    result = fn(*args, **kwargs)
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/browsergym/workarena/install.py", line 1007, in setup
    if not check_instance_release_support():
  File "/Users/macair/miniconda3/envs/py310/lib/python3.10/site-packages/browsergym/workarena/install.py", line 784, in check_instance_release_support
    if version_info["build name"] not in SNOW_SUPPORTED_RELEASES:
KeyError: 'build name'

python version: 3.10.14

On servicenow, I can only select 'Xanadu' release:

截屏2024-10-16 17 09 57
aldro61 commented 5 days ago

Please use a "Washington" release instance, not Xanadu. See here: https://github.com/ServiceNow/WorkArena/issues/38

aldro61 commented 5 days ago

@minghchen just saw the title that mentions you cannot select a Washington instance. Can you please clarify why?