Title: As a user, I want to have access to a chatbot to help me for basic queries.
Narrative: As a user visiting the car rental website, I want to be able to interact with a chatbot that can handle simple queries such as greetings, frequently asked questions (FAQs), and provide directions to relevant sections of the website, so that I can quickly find the information I need and have a seamless browsing experience.
Acceptance Criteria:
Given that I visit the car rental website, when I access the chatbot interface, then I should be greeted appropriately, by the chatbot, initiating a conversation
Given that I am interacting with the chatbot, when I request for FAQs, then the chatbot should propose common FAQs for me to choose from
Given that I select a question from the FAQs provided by the chatbot, when I click on the question, then the chatbot should provide an accurate answer corresponding to the selected question
Given that I am conversing with the chatbot, when I inquire about specific sections of the website, such as rental options, pricing, or contact information, then the chatbot should understand and respond to my queries appropriately
Given that I am browsing the car rental website, when I access the chatbot interface, then it should be seamlessly integrated into the website, ensuring easy accessibility for users
Given that I interact with the chatbot, when I receive responses to my queries, then the responses should be displayed in a clear and user-friendly manner, facilitating easy comprehension
Given that I inquire about booking a car through the chatbot, when I provide details or express interest in a specific car, then the chatbot should redirect me to the car booking page for further assistance
DoD:
Chatbot can respond to user greetings appropriately.
Chatbot proposes common FAQs.
If a user clicks on one of the questions, the chatbot provides an accurate answer
Chatbot can understand and respond to user queries regarding specific sections of the website (e.g., rental options, pricing, contact information).
Chatbot interface is integrated into the car rental website.
Chatbot responses are displayed in a clear and user-friendly manner.
Title: As a user, I want to have access to a chatbot to help me for basic queries.
Narrative: As a user visiting the car rental website, I want to be able to interact with a chatbot that can handle simple queries such as greetings, frequently asked questions (FAQs), and provide directions to relevant sections of the website, so that I can quickly find the information I need and have a seamless browsing experience.
Acceptance Criteria: Given that I visit the car rental website, when I access the chatbot interface, then I should be greeted appropriately, by the chatbot, initiating a conversation Given that I am interacting with the chatbot, when I request for FAQs, then the chatbot should propose common FAQs for me to choose from Given that I select a question from the FAQs provided by the chatbot, when I click on the question, then the chatbot should provide an accurate answer corresponding to the selected question Given that I am conversing with the chatbot, when I inquire about specific sections of the website, such as rental options, pricing, or contact information, then the chatbot should understand and respond to my queries appropriately Given that I am browsing the car rental website, when I access the chatbot interface, then it should be seamlessly integrated into the website, ensuring easy accessibility for users Given that I interact with the chatbot, when I receive responses to my queries, then the responses should be displayed in a clear and user-friendly manner, facilitating easy comprehension Given that I inquire about booking a car through the chatbot, when I provide details or express interest in a specific car, then the chatbot should redirect me to the car booking page for further assistance
DoD:
Priority: Low (3)
Estimate: 10 (Story Points)
Risk: High
Task Breakdown: