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ShammyLevva / FTAnalyzer

Family Tree Analyzer - Finds hidden details in your family tree. Install at
http://www.ftanalyzer.com/install
Apache License 2.0
54 stars 22 forks source link

Unable to login to Lost Cousins website. Check email/password and try again #263

Closed Jim78324279 closed 1 year ago

Jim78324279 commented 2 years ago

I use a password manager.

I can login to Lostcousins.com directly using the saved credentials.

FTA rejects those same credentials using the LostCousins / Updates tab when copied and pasted in.

How can that be? What can I do?

ShammyLevva commented 2 years ago

There’s is a known bug on the LostCousins website that truncates passwords to 15 characters when presented, it’s something to do with the API in use. Password managers these days are more likely to use much stronger longer passwords.

I’ve raised this with Peter but he is unable to update the software he uses to provide the API at present. So unfortunately the solution is to use a password that is 15 characters or less.

Jim78324279 commented 2 years ago

15 characters does not work either! It finally worked when I changed my password so that it did not include punctuation. (I added this comment in case others searching for this problem find this thread.)

ShammyLevva commented 2 years ago

Ahhh good to know. I’ll do some more testing as obviously special characters should be perfectly fine. There’s a chance that the URL string is being encoded to change things like a space to %20 and similar for other characters. I’ll check the code as that’s not something I’d previously considered so great to get this quality of feedback.

ShammyLevva commented 1 year ago

The code appears to function normally there is an issue on the LC website as mentioned. I've now changed to using a modern HttpClient for v10..0.0-beta2 which is meant to overcome a lot of these old issues. I'll close this for now.