Virtual Audio Capturer won't record Zoom speaker audio

[heavydoc]

Hello all,

I'd like to preface, that this issue is likely not a ShareX bug, but I need assistance and I don't know where else to turn.

So in order to record audio from attendees speaking in Zoom meetings (on PC desktop), I installed Virtual Audio Capturer (and to record my own voice, I added a command line). It worked fine. Then, I installed something called Voicemeeter. It mixes audio channels so that I could transcribe video meetings (my voice and other speakers). I didn't like it, so I uninstalled it. But now, when I use ShareX to record a Zoom call, it doesn't record the other speakers in the meeting (It just records my own voice).

Notes:

• If I remove the command line to record my own voice, then silence is recorded.
• ShareX Virtual Audio Capturer DOES record system audio; I played an MP3 and it recorded and played back fine. Just not people speaking in a Zoom meeting
• I tried reinstalling the Recorder Devices
• I checked the default audio devices in Control Panel. It looks fine; default speaker looks fine, and default communication device is my headset
• For video meetings, I use a headset with microphone.

How do I fix it so I can record people speaking in Zoom meetings again?

Any assistance would be appreciated! Thanks in advance!

[Ste1io]

Go to Task Settings -> Screen Recorder -> Screen Recording Options, and send a screenshot of the settings screen, with the "Audio source" dropdown expanded (exactly like the screenshot below):

[heavydoc]

Hi! OK, so I think I have mostly solved my issue. In Audio Devices, I need to set my headset to "Default Device" (it can't just be "Default Communication Device"), and then I can record both sides of a Zoom conversation. I thought that I could just have my headset as "Default Communication Device", and my speakers be Default Device, but it won't record the other Zoom attendees if configured like that.

Is there a way so that my headset be the Default Communication Device, and my speakers be the Default Device, and still be able to record the other size of a Zoom conversation? (the bottom (hidden) line in the Command Line Preview is "output.mp4")

[pythonuser2020]

Hi,

I have the same issue. Can't record the screen with audio. I have added a screenshot with the settings. Please help.

I have noticed the following in my settings;

1. Don't have the ffmpeg.exe file mentioned in the previous post
2. Don't have a Install recorder devices button
3. don't have virtual source capture in the drop down

[miladashrafi]

Hi,

I have the same issue. Can't record the screen with audio. I have added a screenshot with the settings. Please help.

I have noticed the following in my settings;

1. Don't have the ffmpeg.exe file mentioned in the previous post
2. Don't have a Install recorder devices button
3. don't have virtual source capture in the drop down

I have the same issue