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Shelagh-Lewins / twisted-threads-2

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Cannot click email link to verify account on a tablet #34

Closed Shelagh-Lewins closed 2 years ago

Shelagh-Lewins commented 3 years ago

User report:

"The direct link to confirm my email doesn't work and by the time I write down the code, and try to type in the 43 characters, it expires! What do I do?"

Shelagh-Lewins commented 2 years ago

The user found that by copying the code instead of writing it down, they were able to enter it on the web page and verify their account.

I am not sure why the link didn't work; possibly in their email client, on their tablet, text is not automatically clickable?

I have changed the verification email text slightly to try to hint to users that they can copy the code, but apart from that I'm not sure there's anything I can do. I don't want to send html format emails.

Change in commit https://github.com/Shelagh-Lewins/twisted-threads-2/commit/d37e4b74d8ae6699dd45d0ec960c73a97258e5d0