Shidell / OpenCaldera

An open project looking to expand the (Dell) Alienware Graphics Amplifier to support Nvidia RTX 3000 and AMD RX 6000 series GPUs.
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Alienware 13 R3 Bios 1.18.0 not working with AMD Radeon RX 6600 #12

Closed yitelu closed 1 year ago

yitelu commented 1 year ago

Hi,

Thanks for your OpenCaldera project, but unfortunately that didn't work on my AMD RX 6600 with AW 13 R3

AW laptop: Alienware 13 R3 Bios v1.18.0 on Win10 22H2 Graphics card: AMD Radeon RX 6600 (brand new)

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OpenCaldera 0.1.1.0

Reading Alienware Graphics Amplifier BIOS Properties: Is Present: False Is Connected: True Is Card Type Supported: False Is Restart Pending: False Is Undock Request Set: False Is Surprise Removal Set: False MState: M3 Press Enter to close.

Attached the AW DLL files from my end for your reference: AWGA_DLL.zip

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I saw your post about you got RX6800 working during 2020, but maybe the AW Bios update in 2022 that changed everything.

I'll give a one more shot on the "AW official support nVidia RTX2070" and hope that would work

Thanks

Shidell commented 1 year ago

So, to be sure, the RX 6600 powers up when you turn the laptop on?

Do you have any other desktop GPU you could test with in the AGA, even if older? Do you have another computer you can test the RX 6600 in to verify it's working?

yitelu commented 1 year ago

the RX 6600 powers up when you turn the laptop on? -> No, RX6600 fan didn't turn on, no fan spinning and didn't pick up any device in window's device manager.

Do you have any other desktop GPU you could test with in the AGA, even if older? -> I've tried the nVidia GTX1650 in AGA and gtx1650 worked with AGA smoothly without any issue.

Do you have another computer you can test the RX 6600 in to verify it's working? -> yep RX6600 is brand new and it's fully working in any PC without the AGA.

Following are the method that I've tried:

My conclusion:

Shidell commented 1 year ago

@yitelu Hm, that's odd behavior. The 6600 should, at minimum, light up and the fans should spin when you power on your laptop. The fact that it does not implies that it's not receiving power--or not receiving enough power--to operate properly. But, that's also weird, as the RX 6600 should only draw 132W, using a single 8-pin connector. I don't see why the GTX 1650 would work, but the RX 6600 would not.

  1. What make/model is your 6600?
  2. Is it possible it was not seated properly/fully in the AGA?
  3. Is it possible you forgot to connect the 8-pin power adapter from the PSU while you were testing?

This is the first account of a Radeon (any Radeon) not working in the AGA, that I'm aware of. There are only two Nvidia vendors who are problematic in the AGA; Zotac is notorious for not working, and so are OEM vendors (like a Dell-branded GeForce.) I suspect that if none of the above are a factor in your 6600, it might actually be a vendor firmware problem.

Finally, if you have confirmed it was fully seated and power was connected (might be worth trying again!), I'd encourage you to check the vendor's website to see if there is an updated firmware for the 6600; you could flash that via your desktop.

yitelu commented 1 year ago

What make/model is your 6600? -> MSI Is it possible it was not seated properly/fully in the AGA? -> no, it's the same installation method as Nvidia GTX1650 that proof i know how to install it properly. Is it possible you forgot to connect the 8-pin power adapter from the PSU while you were testing? -> I wish it was that easy but no.

Btw the firmware in rx6600 is already the latest, anyway I've completely give up on Radeon RX6600 won't invest more time. Besides Dell/AW has already completely abandon AGA forever, so there's no point waste time to hack around.

Anyone who fall into the rabbit hole like i did, i would simply suggest you instead of buy Rx6600 (not in the AGA compatible list) with AGA, just buy the 2nd hand Geforce GTX1080Ti (in the AGA compatible list) that perform way better than RX6600 for the similar price range of $200~$250 USD on Nov/2022

Official Alienware Graphics Amplifier: Supported Graphics Card List

thanks and ticket closed.