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Shippable / support

Shippable SaaS customers can report issues and feature requests in this repository
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https://app.shippable.com gives error 500 #1309

Closed rvdwijngaard closed 9 years ago

rvdwijngaard commented 9 years ago

Since this morning I am not able to use shippable because it gives an internal server error (500) after logging in. If I look at the debugger of my browser I see that api.shippable.com/accounts gives this error.

hranicka commented 9 years ago

I have the same problem.

When I sign-in with BitBucket, I get Internal server error buble in the right bottom corner.

When I try sign-in with GitHub, I get message Error: Unexpected response from API exchange at _exchangeTokenResponseHandler (/home/shippable/fe/common/githubStrategy.js:79:13) at Request._callback (/home/shippable/fe/views/index/exchangeToken.js:37:21) at self.callback (/home/shippable/fe/node_modules/request/request.js:368:22) at Request.emit (events.js:95:17) at Request.onRequestError (/home/shippable/fe/node_modules/request/request.js:1025:8) at ClientRequest.emit (events.js:95:17) at CleartextStream.socketCloseListener (http.js:1526:9) at CleartextStream.emit (events.js:117:20) at tls.js:693:10 at process._tickCallback (node.js:419:13)

phagunbaya commented 9 years ago

Same problem. Happening since afternoon (PST)

screen shot 2015-04-15 at 12 09 47 pm

Guys : Please act soon !

manishas commented 9 years ago

:( sorry about this. We're looking into it.

manishas commented 9 years ago

everything is back up now... we'll watch very closely and this will be addressed soon. Thanks for your patience!

rvdwijngaard commented 9 years ago

yep it is working; thanks for acting quick since this was blocking our ci pipeline.

hranicka commented 9 years ago

:+1: Thank you for quickness!

manishas commented 9 years ago

Thanks for the patience! Today has been challenging since we ran into Mongodb space issues, but we have it under control now.

phagunbaya commented 9 years ago

@manishas : Thanks ! working for me too.

manishas commented 9 years ago

Closing.