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Shippable / support

Shippable SaaS customers can report issues and feature requests in this repository
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Not receiving build failure emails #5092

Open vidiecan opened 4 years ago

vidiecan commented 4 years ago

We have not received build failure emails for the last 2-3 months.

E.g., Job Id: 1583410

email on_failure: ci@maz...
  Validating input
Successfully validated input
  Generating Email
Successfully generated Email
  Getting SMTP system integration
Successfully fetched emailsystem integration
  Sending Email
Successfully sent Email

Similar issue: https://github.com/Shippable/support/issues/5072

a-murphy commented 4 years ago

It's not related to #5072. This appears to be specific to your subscription.

Have you checked that the address in the notification resource is correct? And perhaps checked the spam filter?

vidiecan commented 4 years ago

@a-murphy thanks for such a quick reply. I checked the email today and it works, nothing from shippable in spam.

a-murphy commented 4 years ago

I couldn't find any errors in our logs. Could someone have set up a rule to send build emails to a folder that has been forgotten?