Shippable / support

Shippable SaaS customers can report issues and feature requests in this repository

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I got the account has been blocked issue when trying to login to shippable using github account #5118

Closed linhuang-lw closed 4 years ago

linhuang-lw commented 4 years ago

Description of your issue:

Hi,

I got the following error when I am trying to login shippable.com using my github account. Can you point me what the problem might be?

The following is error:

Error An error occured, please choose an action.

Your account has been blocked as it was identified to be violating our security policy. Please contact support if you feel this is a mistake.

thanks,

Lin

a-murphy commented 4 years ago

Our algorithm automatically flags potentially malicious accounts but it does give some false positives. Sorry about that... I have unflagged your account so you should be able to sign in.

linhuang-lw commented 4 years ago

rpvilao commented 3 years ago

@a-murphy we are running into the same issue. Could you unlock the cvkua organization? the email is cvkprosvita@theworkademy.com. Thanks!

a-murphy commented 3 years ago

@rpvilao I've unblocked that account.