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Account blocked error when login with bitbucket account #5162

Closed sperez-belikesoftware closed 3 years ago

sperez-belikesoftware commented 3 years ago

Hi,

I was trying to log in for the first time with a bitbucket account and I get this message:

An error occured, please choose an action.

Your account has been blocked as it was identified to be violating our security policy.
Please contact support if you feel this is a mistake.

user: sperez@belikesoftware.com

What is the procedure to unlock the account?

Thanks in advance

a-murphy commented 3 years ago

Our algorithm automatically flags potentially malicious accounts but it does give some false positives. Sorry about that... I have unflagged your account so you should be able to sign in.