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Shippable / support

Shippable SaaS customers can report issues and feature requests in this repository
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Last transaction receipt #5222

Open phagunbaya opened 3 years ago

phagunbaya commented 3 years ago

Description of your issue:

I would like to download the last transaction receipt (May 2021). Also, with the sunset of shippable service would the subscription expire automatically?

phagunbaya commented 3 years ago

Also, I think the last transaction was incorrect. We should not be charged for May 2021 if the services were going to terminate.

trriplejay commented 3 years ago

Hi @phagunbaya, you should receive a refund within a few days. Please reach out to us if you haven't received anything within 2 weeks.

trriplejay commented 3 years ago

I've also emailed the latest invoice to the technical contact listed in your subscription.