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Shoalsteed / UX

UX Overview March 5
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Usability Forum Ideas #30

Closed Shoalsteed closed 2 years ago

Shoalsteed commented 2 years ago

Tone: we are building together

-What does security mean to a developer ? -What does security mean to a user? -What are the touch points for familiarity with security ? -What makes you trust ? -The importance of good design and product development? -How do we decide what is secure? -What are the the security/ safe communication tools you use and why ? -If you do not use a specific all or software, how do you establish trust or safety online? Ask in a way that puts the person answering it in a place of expertise not judgement! ie - It is sometimes makes sense to not use so many tools! Show me your OPSEC!

HN-ux commented 2 years ago

The people...

-10 users from East Africa have agreed to participate, ask and answer questions with us -They are all journalists. All new to I2P -They've heard about the application tool life-cycle and what is generally needed/involved at each stage -In March they recorded messages to developers to express some of their needs. Here: https://github.com/HN-ux/HN-UX/issues/5

Shoalsteed commented 2 years ago

we may want to get feedback on the wireframes / portions of them.

luciewho commented 2 years ago

Goal: 1) Understand what establishes trust, their concept of privacy and what it means. 2) Figure out what I2P is missing and what we can do better. How to better position I2P as a valuable tool.

Questions:

Workshop idea: (Helen, maybe you can work this activity into your workshop?) Privacy vs anonymity — what do people understand as privacy in an application? Which are more important to you, which do you understand and don’t understand. Pick and rate.

  1. Encryption
  2. IP address is hidden
  3. No tracking
  4. Anonymity
  5. Other

@HN-ux Are we allowed to record the interview? Are we able to screen share during the interview?

Shoalsteed commented 2 years ago

IP address A number of a computer or network which is unique and thus can be used to address it. This relates to information about your internet provider and your geographic location.

Tracking tracking involves collecting information about your use of or interaction with a web pages. This can mean collection of identifying data like IP , browser, OS, and geographic location. Track can take place in your browser or when using applications on your phone.

Encryption Encryption is the ability to scramble readable text into unreadable text to anyone other than the person who the message is being shared. Some examples of this include using PGP or using a privacy tool that includes encryption so that it cannot see or read your email or messages.

Anonymity In the case of how a technology provides anonymity, this would mean the obfuscation of your online activities as well and protection of your IP address.

Other Another option for privacy and protection of identity may include using a fictitious ( pseudonymous) name or personality on online forums or for an email address.

Shoalsteed commented 2 years ago

I think that what we will see from the activity is what of the above is part of the scope of what a person considers privacy and what it means to them and what they need or want to protect ( which will answer questions about person threat model indirectly). This way we focus on something closer to needs evaluation rather than introducing I2P to much ( yet)

luciewho commented 2 years ago

Workshop Activity

Share question and have participants write down their response and discuss. Take notes on what they say.

  1. What does privacy and anonymity mean to you?

Share definitions for each privacy concept. Have participants write down their ranking

  1. Rank in order of importance to you. Encryption IP address is hidden (physical location, provider identity who they get internet service from) No tracking Anonymity Pseudonym

Have participants write down their ranking.

  1. Circle and rate each one, 1 being Not Important — 5 being Very Important Encryption — 1 2 3 4 5 IP address is hidden — 1 2 3 4 5 No tracking — 1 2 3 4 5 Anonymity — 1 2 3 4 5 Pseudonym — 1 2 3 4 5

Save all materials and notes from the workshop for research purposes.

luciewho commented 2 years ago

These are some research findings from the Forum that stood out to me:

What makes you decide to trust and use a tool? Knowing how the tool is used, its usability, is it easy for people to use Everyone or many people can use the tool, not limited to a small group. Can share info with others. Consider feedback mechnism. Is it safe? Finding out the source, who built this tool? Is that person credible. Its efficiency, how does it work? Is it fast, does it back up your info? "We have to be careful in the selection of tools that we use. Some tools we use alone. We need apps that every uses. What tools are used in Uganda? When developing a tool you need to consider all that."

What to do to ensure privacy and security? Encrypt your messages, for electronic info. Have different passwords on different accounts. Do not use free wifi, Internet cafe. There are hackers. Avoid click on links and prompts that are phishing scams. When filling out account, do not put every bit of info about yourself on there.