Shopify / shopify-app-bridge

https://shopify.dev/docs/api/app-bridge
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Metafield Save button disappear #389

Closed Sarah4512 closed 2 months ago

Sarah4512 commented 3 months ago

Metafield Guru App "Save and Discard" button

We are having issues on updating and doing any changes on the metafield for products. The "Save and Discard" button whenever we update doesn't show so the changes we are making doesn't really save at all. Sample was we are trying to update the store availability of our of our products, after unchecking the location for the store, the "Save" button that's usually on the top right doesn't appear.

I also tried doing a bulk upload, the upload was successful but the changes didn't reflect.

App we are using is - Metafield Guru app I have contacted their associate and they mentioned that it is a bug in Shopify and is currently being worked on. The solution they provided worked for me wherein I used a different browser to log in and I was able to update and Save the changes on the metafield.

Old browser which having issues: Chrome New browser I used which it worked: Edge

But if someone can fix this so we can get the Save and Discard button back, I prefer using chrome as I have most of my stuff in there. Thanks

bug

metafield

mesija commented 3 months ago

Hi Sarah4512,

We are the developers of Metafields Guru. Thank you for creating this issue. We are currently working with Shopify to resolve this problem, as it stems from the Shopify App Bridge, which is fully hosted on Shopify's side and is responsible for displaying the Save and Discard buttons (as per Shopify's requirements for embedded app design). We hope this issue will be resolved soon.

Thank you for your patience and for bringing this to our attention.

Best regards, The Metafields Guru Team

mesija commented 2 months ago

Hi Sarah4512,

We wanted to inform you that Shopify has addressed the issue and implemented a fix. If you experience any further problems or have any questions, please feel free to reach out to our support team.

Thank you for your patience and understanding.

Best regards, The Metafields Guru Team