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Shopify / shopify-app-template-remix

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Template app reloading 3 times during opening, causing slower performance, especially on Shopify mobile #474

Open jinspe opened 9 months ago

jinspe commented 9 months ago

Issue summary

The home page is fetched three times, even in production, making the app slower to load. This issue is particularly noticeable within the Shopify mobile app, where delays between fetches add up, resulting in a significantly longer loading time (over 10 seconds) compared to the expected less than 1-second load time. I have observed this behavior through screenshots of the requests for single loads.

Logs showing repeated reloading during app launch on Shopify mobile app: mobile reloading Take note of the duration between each step. In a single app launch, the entire loading process took 12 seconds!

Logs showing repeated reloading during app launch in a web browser.: browser reloading

Here are the logs generated when cloning this repository and running npm run dev. After opening the app on the Shopify app, the issue of multiple page reloads is evident. It's worth noting that this behavior persists on desktop/browser as well, but the extended time between fetches exacerbates the problem, particularly affecting the mobile experience.

13:52:04 │ remix │  💿  remix dev
13:52:04 │ remix │
13:52:04 │ remix │  info  building...
13:52:05 │ remix │  info  built (848ms)
13:52:06 │ remix │ [shopify-api/INFO] version 8.1.1, environment Remix
13:52:06 │ remix │ [remix-serve] http://localhost:57099 (http://192.168.1.104:57099)
13:52:06 │ remix │
13:52:24 │ remix │ GET
/?embedded=1&hmac=d12585e6f8a848e9f936a58afc6250ae43d8a0ad78703a57727718177e7201a8&host=cXVpY2tzdGFydC0z
M2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL
1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2Q4Z
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jljNTVkN2E1NyJ9.fl6IKQcNsyqNS8Yr5ANR65grP4LxzEcckidKVGZ0R0w&locale=en&session=9865ab24a6ba7c8599125acc71
bc442d6af1a6530e55aa866beb64a67bcf5b8e&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199945 302 -
 - 6.946 ms
13:52:25 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:25 │ remix │ [shopify-app/INFO] Authenticating admin request                                      
13:52:25 │ remix │ GET
/app?embedded=1&hmac=d12585e6f8a848e9f936a58afc6250ae43d8a0ad78703a57727718177e7201a8&host=cXVpY2tzdGFyd
C0zM2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwcz
pcL1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2
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c4MDQ1MDdmMDZiOGQwMzc0Iiwic2lnIjoiMGNmYTk1NGJjZDVkYzU2ZDc0YjI5NDljOWM3YjYzODgxZDliOWFkYTZjNDAzNDg2YTBhNG
U1MjljNTVkN2E1NyJ9.fl6IKQcNsyqNS8Yr5ANR65grP4LxzEcckidKVGZ0R0w&locale=en&session=9865ab24a6ba7c8599125ac
c71bc442d6af1a6530e55aa866beb64a67bcf5b8e&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199945   
200 - - 34.996 ms
13:52:31 │ remix │ GET
/?embedded=1&hmac=d12585e6f8a848e9f936a58afc6250ae43d8a0ad78703a57727718177e7201a8&host=cXVpY2tzdGFydC0z
M2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL
1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2Q4Z
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DMtYWY0MS04YjQxNGViOGRiOTciLCJzaWQiOiIzNjBmYzg2Njk2MTAxMmE4NjU5ZGYzZTg4NzNkZWI3NTg1OTA1ZWVjZmUyZTg4Njc4M
DQ1MDdmMDZiOGQwMzc0Iiwic2lnIjoiMGNmYTk1NGJjZDVkYzU2ZDc0YjI5NDljOWM3YjYzODgxZDliOWFkYTZjNDAzNDg2YTBhNGU1M
jljNTVkN2E1NyJ9.fl6IKQcNsyqNS8Yr5ANR65grP4LxzEcckidKVGZ0R0w&locale=en&session=9865ab24a6ba7c8599125acc71
bc442d6af1a6530e55aa866beb64a67bcf5b8e&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199945 302 -
 - 1.874 ms
13:52:31 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:31 │ remix │ [shopify-app/INFO] Authenticating admin request                                      
13:52:31 │ remix │ GET                                                                                  
/app?embedded=1&hmac=d12585e6f8a848e9f936a58afc6250ae43d8a0ad78703a57727718177e7201a8&host=cXVpY2tzdGFyd
C0zM2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwcz
pcL1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2
Q4ZjhlMy5teXNob3BpZnkuY29tIiwiYXVkIjoiZWQ1MWQwMzgwNTg1MzU1YzdlMWUwMGNmZjkzNDY5MjciLCJzdWIiOiIxMDAyMzkwND
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QyMDMtYWY0MS04YjQxNGViOGRiOTciLCJzaWQiOiIzNjBmYzg2Njk2MTAxMmE4NjU5ZGYzZTg4NzNkZWI3NTg1OTA1ZWVjZmUyZTg4Nj
c4MDQ1MDdmMDZiOGQwMzc0Iiwic2lnIjoiMGNmYTk1NGJjZDVkYzU2ZDc0YjI5NDljOWM3YjYzODgxZDliOWFkYTZjNDAzNDg2YTBhNG
U1MjljNTVkN2E1NyJ9.fl6IKQcNsyqNS8Yr5ANR65grP4LxzEcckidKVGZ0R0w&locale=en&session=9865ab24a6ba7c8599125ac
c71bc442d6af1a6530e55aa866beb64a67bcf5b8e&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199945   
200 - - 12.464 ms
13:52:41 │ remix │ GET
/?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFydC0z
M2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL
1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2Q4Z
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zVjOTUwYzM1ZCJ9.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c46387
7a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962 302 -
 - 1.736 ms
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request                                      
13:52:42 │ remix │ GET
/app?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFyd
C0zM2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwcz
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NiMzVjOTUwYzM1ZCJ9.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c46
3877a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962   
200 - - 10.556 ms
13:52:42 │ remix │ GET
/?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFydC0z
M2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL
1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2Q4Z
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zVjOTUwYzM1ZCJ9.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c46387
7a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962 302 -
 - 1.461 ms
13:52:42 │ remix │ GET
/?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFydC0z
M2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczpcL
1wvcXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tXC9hZG1pbiIsImRlc3QiOiJodHRwczpcL1wvcXVpY2tzdGFydC0zM2Q4Z
jhlMy5teXNob3BpZnkuY29tIiwiYXVkIjoiZWQ1MWQwMzgwNTg1MzU1YzdlMWUwMGNmZjkzNDY5MjciLCJzdWIiOiIxMDAyMzkwNDg5O
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TktOTc0YS1hOWEzYTcyZTk4MWMiLCJzaWQiOiIyYjc1ODVmMTgxYWZmNGM0ZWJkOTllMDA1N2VjMjhiOThkY2M3ODU2NTdhMzYzM2ExM
TM4NzdiMjlmMGVlMDljIiwic2lnIjoiNmNkNmVkMTY2NzVmOWQ0YjRhNzg4NDBlZGY2Njc5ZTZkMzI3Y2IxOTM4YjMzOTY1MWNmNTNiM
zVjOTUwYzM1ZCJ9.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c46387
7a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962 302 -
 - 1.008 ms
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:42 │ remix │ GET
/app?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c463877a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962   
200 - - 10.958 ms
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:42 │ remix │ [shopify-app/INFO] Authenticating admin request
13:52:42 │ remix │ GET
/app?embedded=1&hmac=a10fc2be7844695fbd7fe3e03945c96ab76a7ab14ae45b9e4874c04cfb0e7f61&host=cXVpY2tzdGFydC0zM2Q4ZjhlMy5teXNob3BpZnkuY29tL2FkbWlu&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.T-DQY0GAZ2-M1QvP--WpfTvfEuvmdFywnjXZUo7Qdb8&locale=en&session=ccccf4e5569d491753a7c463877a7d2f63026d57581cec92812a5561983658e7&shop=quickstart-33d8f8e3.myshopify.com&timestamp=1704199962   
200 - - 10.456 ms

Expected behavior

The home page should be fetched only once, resulting in a faster loading time within the Shopify mobile app.

Actual behavior

The home page is fetched three times, causing a significant delay in loading, especially on the Shopify mobile app.

Steps to reproduce the problem

  1. Clone, install dependencies, and run the app.
  2. Load the app in either the Shopify mobile app or a web browser.
  3. Observe the reloading behavior during the app launch.
owlyowl commented 9 months ago

We also observe this exact behaviour with multiple flashes on load then it finally settles also on desktop

mkromann commented 9 months ago

We are experiencing a similar issue. It also happens if you try to reload. This causes multiple crashes doing 'normal' usage.

claytonfaria commented 9 months ago

experiencing same issue, would love to have some idea on how to avoid this behavior

hkochniss commented 9 months ago

chiming in here.. this is really frustrating, running MacOS with template v 2.30 and getting 3 loads with minimal app.tsx; I cannot reduce the codebase even to something that does less then 2 /GET "[...]trycloudflare.com/?embedded=1&hmac=[...]" requests in fast succession

wonder if there's some security header stuff going on, this is happening locally but also in Prod (deployed to Vercel serverless), causing us real perf issues, as every call queries our DB... 4 times in our case against /app

Wasn't Remix and server rendering supposed to make things faster? This base setup seems not a great experience for Shoppify merchants.

BuiltByJames commented 8 months ago

Seeing the same issue too, happy to help investigate this further though, can anyone from Shopify confirm if this is being worked on or accepted as a known issue?

girish-pinnacle commented 8 months ago

Facing the same issue. Has anyone discovered a solution for this problem?

boxedcode commented 8 months ago

I'm also experiencing the same issue.

blanklob commented 8 months ago

Any plans on solving this?

matteodepalo commented 8 months ago

Hi @jinspe, thank you for reporting this and for everyone confirming it, we're looking into it and we'll let you know as soon as possible.

RaphaelLima123 commented 8 months ago

I'm also facing the same issue...

morriswang6 commented 8 months ago

Experiencing the same issue here

mgill404 commented 8 months ago

@matteodepalo thank you for addressing the community. Do you have anything you can share with us at this time?

matteodepalo commented 8 months ago

@mgill404 unfortunately not yet, but once we do me or one of my colleagues will write here.

paulomarg commented 8 months ago

Hey folks! Just to share a bit more context here, we consulted with the team and the 3 requests are currently expected to happen - one is the actual request, and the other 2 are preload requests made by App Bridge to make some components more responsive.

The team is currently looking into ways of improving this to reduce the hit on apps. We'll get back to you when we have more updates to share!

k1ltr0 commented 7 months ago

We are having the same issue, did someone found a workarround on this?

jonarnaldo commented 7 months ago

we are experiencing the same issue as well. any updates here?

alexandruoprinca commented 7 months ago

Hi, our team is experiencing the same issue unfortunately. Any updates or workarounds?

moehawamdeh commented 2 weeks ago

plus one here, any update ?