Sifchain / Support-Tickets

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BUG: Button CLAIM doesn't work #382

Closed SergeyZver closed 2 years ago

SergeyZver commented 2 years ago

Describe the bug

Hi. I wanted to take the coins out of the pool and put them into staking. After I waited 7 days, the CLAIM button doesn't work. I click on CLAIM and that's it, nothing else happens. Reloaded the page ctrl+F5 and ctrl+r it does not help.

Screenshots image

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Thanks!

lufa23 commented 2 years ago

hey, can ypu use the browser DevTools and show us the logs you get from the console?

devtools
nikinosuke commented 2 years ago

Hello! I tried to unbond my Rowan/Atom pool, but after 7days, there were no claim button and all the coins were in the pool again. Is there any possible reason for this phenomenon? During the unbonding period I could see the announcement “3more days “”2 more days “.

nikinosuke commented 2 years ago

I can paste the photo of my DevTools if needed.

lufa23 commented 2 years ago

hey, the unbonding button has been officially removed You can have a look at discord for the announcement: https://discord.com/channels/769209144515100693/773772812019564574/984088324006346842