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SimpleMobileTools / Simple-Dialer

A handy phone call manager with phonebook, number blocking and multi-SIM support
https://www.simplemobiletools.com/
GNU General Public License v3.0
627 stars 251 forks source link

Incoming call not showing up (but ringing) #188

Closed golot86 closed 2 years ago

golot86 commented 3 years ago

I received a call, the phone was ringing, but nothing was displayed to take up the call.

My setup is the following:

tibbi commented 3 years ago

was he screen turned on when it started ringing?

golot86 commented 3 years ago

Yes it was.

To describe the scenario in detail:

I was in a call, and (probably) by accident airplane mode was activated. Shortly after I deactivated the airplane mode the other party called back but as described as above, the phone would only ring, nothing was displayed to accept the call.

@tibbi: I really appreciate your effort with this project. Unfortunately Simple Dialer seems to be to unstable for my phone setup. So for now I need to switch back to the Android apps. But please, keep up the great work! I hope my bug reports can help to make things better.

glzlaohuai commented 3 years ago

Same issue here, OS is MIUI 12.5

tibbi commented 3 years ago

try enabling app to be shown above other apps in your device settings, will be added in 5.7.0

tibbi commented 3 years ago

Another user reported it with Poco phone

Sidez51 commented 3 years ago

Hi. Recently discovered your apps on f-droid. Thank you. Poco x3 pro, MIUI Global 12.5.2.0 stable (RJUEUXM). Using sms messenger, simple contacts and simple dialer. My phone rings but no incoming call notification. Can't answer call. Need to wait for ringing to end, then check call log and call the missed call. Other than that the dialer works perfectly

tibbi commented 3 years ago

@Sidez51 if you check your device settings, isnt there a list of apps that are allowed to show above other apps? Or a similar list which shows some other Phone eapps, but doesnt even list Simple Dialer?

Sidez51 commented 3 years ago

@Sidez51 if you check your device settings, isnt there a list of apps that are allowed to show above other apps? Or a similar list which shows some other Phone eapps, but doesnt even list Simple Dialer?

Sidez51 commented 3 years ago

Thank you for your swift reply. After reading these comments I enabled that setting. When somebody calls I'll post the result

Sidez51 commented 3 years ago

Joy of joys. That worked. Thank you for that and sorry to bother you with such a daft question

tibbi commented 3 years ago

how do other downloaded Phone apps work? Do they show a warning at app launch to enable that setting?

Sidez51 commented 3 years ago

The other apps work perfectly, but no warning to enable that setting

tibbi commented 3 years ago

and if you check those other apps in the device settings, is the option for showing over other apps enabled by default?

Sidez51 commented 3 years ago

Contacts and SMS Messenger aren't listed in the show over other apps section. Only Dialer is listed. However, I am getting notifications for incoming text messages

tibbi commented 3 years ago

I talk only about the dialer app, not others. By "other apps" I meant some competition Dialer/Phone apps, not ours.

Sidez51 commented 3 years ago

Ah, sorry about that. I don't know. When I received this phone I immediately debloated followed by installing your apps and then used adb to disabled the stock apps.

tibbi commented 3 years ago

recheck with 5.9.0 please, let me know if it works already

glzlaohuai commented 3 years ago

Just tried 5.9.0 but nothing changed.

Mi10 with MIUI OS 12.5.7

ChrisGCode commented 3 years ago

Is it possible that the gradle version has an impact? When I build without gradle update I have this issue as well. Or is it only an effect of a dirty cache, or ... and not related to the gradle?

I use conversations (https://github.com/iNPUTmice/Conversations) and I do not have issues when I receive calls in conversations. Therefore I looked into conversations and saw the additional flags, I added in my build.

Just an idea: @glzlaohuai, perhaps you can try conversations (available @f-droid). If it works for you, tibbi could check the differences in the src.

tibbi commented 3 years ago

I dont think gradle can impact it in any way, but anything can happen on Android.

KryptKode commented 3 years ago

@ChrisGCode Please what android version is your device running on?

ChrisGCode commented 3 years ago

Please what android version is your device running on?

LineageOS 16 (Android 9), private build, running on santoni

tibbi commented 3 years ago

recheck with 5.10.0 please, if it still happens

ChrisGCode commented 3 years ago

1st call after installation was fine. Then it seems to be a bit sporadic. A race condition that could explain why my change (gradle + on my phone dead code) worked for me at all? (Sorry, I was a little too enthusiastic when saw it worked and submitted the pull request.)

tibbi commented 3 years ago

Well if you have a rooted device, it can have tons of device specific issues. Im honestly more interested in fixing the behaviour for casual users.

tibbi commented 2 years ago

version 5.12.0 will have a snackbar at the bottom redirecting you to "Draw over other apps" setting, check if it will work

octvs commented 2 years ago

Using on Android 10. Have the issue. Drawing over other apps is allowed, battery optimization is disabled. When screen is locked, it rings with empty screen. I use a launcher if that is important. On version 5.11.3. This morning I went to Duraspeed and disabled Duraspeed for Dialer in case it is the thing causing the issue.

tibbi commented 2 years ago

check your device security settings if you wont find something there

octvs commented 2 years ago

Hey, To be clear, I don't now if the issue was Duraspeed. I will update if it persists. Just had a trial call incoming from a friend, and it works as expected, so good. But I will let it have couple days to test and see in more configurations.

EDIT: I didn't face the issue later on :+1:

Aurjo1 commented 2 years ago

Hi tibi, I have the same problem with incoming call's. I have version 5.11.4 and Android 11. I'm very happy with your dialer and your contact app. The show above other apps is enabled. And I only have the problem if simple dialer is closed while screen lock is activ. It doesn´t matter wether the screen is black or showing. If simple dialer is runing also in the background. The call will showing up. Even when screen lock is activ. I have no security apps on my phone. Thanks for helping.

Aurjo1 commented 2 years ago

I just tried to turn duraspeed on and now it seems to work but I will have an eye on it and I'll update.

Aurjo1 commented 2 years ago

It´s working. With Duraspeed on it´s working perfekt. 5 Stars.

tryfon commented 2 years ago

OK, in my case I fixed it by going to Settings->Permissions->Other Permissions->Dialer and enabling "Show on Lock screen", "Display pop-up windows while running in the background" and "Display pop-up window" permissions. It was probably the first one that did the trick. I guess the App should check and request these permissions (at least the first one) every time it is used. By the way it had nothing to do with "Duraspeed" whatever that is.

Simple Dialer v5.11.5 on a Xiaomi Note 9 Pro with MIUI 12.5.7.0 (Android 11)

IronFluffy commented 2 years ago

Simple Dialer 5.11.5 on a Ulefone Armor X9 pro with Android 11

I have the same issue. If the phone is locked, the screen will turn on and I can hear the ringing, but nothing appears on the screen. Even after unlocking the phone, I need to launch the dialer app to be able to respond to the incoming call. The permission to show on top of other apps is enabled.

tibbi commented 2 years ago

added multiple possible fixed for 5.13.0, reopen if it wont work