SMS shown as coming from wrong contact

[Baaaaaaatz]

My Bank sent me an confirmation TAN for online banking and its shown as coming from one of my contacts. I could not find a related issue, so open as new.

Phone: Oneplus one OS: Lineage OS Bacon simple SMS: 5.8.0

[tibbi]

do you see proper sender in other apps? Has the bank sent it from some real number, or an alias?

[Baaaaaaatz]

do you see proper sender in other apps? Has the bank sent it from some real number, or an alias?

Thanks for picking this up! On another App I see the bank name as sender. I dont know how to determine alias from real number in the SMS messages. When I enter the message, my friends name changes to the banks name after a second for a second, and then changes back to my friends name and stays like this. In the message overview, its always my friends name.

[tibbi]

Try finding the app in your device settings and do a "Clear data" (or "Clear storage") on it. It will just reset your app settings, wont remove any messages. Just wondering if it will fetch the wrong name again if you open the message a few times after it.

[Baaaaaaatz]

Done, and also restarted, but still same behaviour.

Another thing i noted in connection to this: If I open SMS from another sender, the senders name is shown for a moment, before only the number, but not the name is shown. after clearing storage, when switching from overview, to viewing a single conversation it asked for "Make call" permission (wich I had to allow to view single SMS conversations).

Side note: I installed from F-Droid, not PlayStore.

[tibbi]

not sure what you mean here. So if you open the conversation, the proper sender name is shown for a small moment?

[Baaaaaaatz]

Exactly. But never in the overview of all conversations.

[tibbi]

can you please compare the numbers? Isnt the issue that your banks number is "555" and the shown contacts one is like "123 456 555"?

[Baaaaaaatz]

In short: I cant see the number of the bank or credit card institute.

Longer: It happens with two senders: My bank and my credit card institute. for both I see the name of someone else from my contact list, but never the number of the original sender. It only switches to the name of the bank/institute for a second when switching from overview to conversation view.

The numbers of the two different friends are pretty random, so its hard to tell if your example above could be the case.

Amazon or my phone provider are shown correctly.

[tibbi]

another reporter: When I get a system message from the Telco, saying that the number I dialed earlier is now available, the sms app says the message came from one of my contacts (could contain a typo at numbers)

The Telco system number is 1775. My contact number ends at *17751.

[KryptKode]

another reporter: When I get a system message from the Telco, saying that the number I dialed earlier is now available, the sms app says the message came from one of my contacts (could contain a typo at numbers)

The Telco system number is 1775. My contact number ends at *17751.

@tibbi In this case, does the telco send the message as 1775 or as the telco name? Is the telco name saved in the contact list?

[alex0x50]

I have the same issue, it worth to share what I discovered. Device - Sony XPERIA XZ2 compact dual, Android 10 (but I'm not sure if it's important). I also use f-droid version of app (currently installed latest version 5.10.1).

• On the phone received SMS from sender with text name "MOZ" (sent social vaccination ad from local government health organization in my country);
• Stock sms app shows MOZ as a sender, but in simple mobile tools sms app as a sender is shown one of my contact from simple mobile tools contacts app, that contact is stored on "Phone storage (not visible by other apps)";
• I found that the contact displayed in sms app has one of phone numbers and contain 669 in the middle that match "MOZ" on dial pad. All fields of that contact from phone storage are either Cyrillic symbols or numbers/space/other_symbols and does't contain any sub string "MOZ";
• In case if I use search tool in "simple contacts" app and search for text "MOZ" (for "Phone storage" too) - app shows that found 2 contacts contain 669 in the number, one of those contacts is shown by sms app (I guess because it was added earlier than second one).

[alex0x50]

I can confirm that the issue I described is fixed in simple sms app ver. 5.10.2

[Baaaaaaatz]

5.10.2 works for me as well. Thanks for the update!