Closed HerrEckardt closed 1 year ago
Hi, sorry to hear that.
What's the Kinect model? Could you try official Microsoft examples from the corresponding SDK to see if the issue also happens?
OBS logs could also help
Oh, I'm using the Kincet v2 (XBox One) This issue is with the camera app too I reinstalled the SDK from Windows too
Check if the rear fan spins correctly, Kinect v2 is known to have an issue where the fan stops spinning everytime it's on and shutdown because of heat. My model has this issue.
The fan isn't spinning but the Kinect has a normal temperature and at my office PC from work it's working fine without any issue.
If the fan isn't spinning it may still overheat quite easily, check this link: https://www.reddit.com/r/xboxone/comments/3piijf/psa_for_anyone_who_has_their_kinect_randomly_shut/
I've connected the Kinect to my working PC and started the camera app from Windows. After a few minutes the fan starts spinning and the vent is clean. At my private PC the Kinect won't work even for a few minutes.
I found the error and I'm feeling dumb now. I deactivated the audio input "XBox NUI Sensor" in the sound setting from Windows a couple of days ago. After I activated it again the Kinect is working fine again. Thanks for your help and sorry for my stupidity.
Glad to hear it was a software issue!
I used the Kinect for around a year and new there are problems with the connection. I tried every USB 3.x port from my PC, reinstalled all related drivers and drivers without any success. There weren't any issues with my PC from work. A friend of mine has the same unsolved issues.