Compatibility Problem?

[GoogleCodeExporter]

My laptop is using Win 7 Ultimate 
System type is 64 bit OS

When I finish the installation, it seems the program didn't work, I'd waited 
for hours but nothing happen, when I checked through task manager, in the 
process tab, I noticed there were an app name "pythonw.exe" appeared and then 
vanished in very short time whenever I tried to open VNR.

for the annot-player, it prompted me: "the program didn't start because 
MSVCP100.dll is missing from my computer, try reinstalling the program to fix 
the problem" 

I tried to erased and reinstall VNR (run it as administrator), but it all the 
same result as above.

I wonder if there is any other problem about compatibility between OS version 
and how to fix it?

Original issue reported on code.google.com by archer36...@gmail.com on 26 Jan 2013 at 11:08

[GoogleCodeExporter]

I had the same problem... At first it was all good and it started pretty well 
(although the Starry Sky After Spring icon didn't show up in the Spring Board). 
But after I exited it and try to open it again, nothing happens, I waited for 
several minutes and still nothing shows up. What should I do? Please help... >.<

Original comment by eminaruk...@gmail.com on 23 Feb 2013 at 2:13

[GoogleCodeExporter]

Same thing here. I'm on 64bit Win 7 Home Edition laptop, problem has been 
persisting with any newer release for a while now. I transfered an older 
version from my desktop and that seem to work without problems, as long as I 
don't update.

Original comment by alkaakys...@gmail.com on 1 Mar 2013 at 1:31

[GoogleCodeExporter]

Also, here's what the reader-debug has to say about this.

Original comment by alkaakys...@gmail.com on 1 Mar 2013 at 2:34

Attachments:

• debugreport.txt

[GoogleCodeExporter]

I seem to have a problem with the same issues. I started VNreader and after the 
hourglass disappeared (within 2-3secs), the only things that change are the 
mouse's icons. I have updated and I'm running on Win Ultimate x64, Finnish 
language pack, just like the previous poster, #3.

Original comment by BFlo...@gmail.com on 5 Mar 2013 at 12:36

Attachments:

• debug.txt

[GoogleCodeExporter]

The not starting -problem means that the SpringBoard does not appear at all. 
Even after waiting.

Original comment by BFlo...@gmail.com on 5 Mar 2013 at 1:40

[GoogleCodeExporter]

same here...
first time i startet VNR all thats happened was that the mouse turned to a blue 
triangle.
it only went away after i restarted my PC.

after the restart not even that happens anymore if i try to start VNR ( no 
hourglass, no blue triangle, no springbord... i cant even see a process being 
started :? )

and as far as i can see no debug file is generated ether :(

im on win 8 by the way

Original comment by mini...@gmail.com on 20 Mar 2013 at 5:33

[GoogleCodeExporter]

ok, i found out what caused my problem:
i had to change the language for non unicode programs to japanese

yay :D

Original comment by mini...@gmail.com on 24 Mar 2013 at 1:41