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SmartHalo-User-Group / SmartHalo-2

SmartHalo User Group (https://www.facebook.com/groups/smarthalousers)
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touch pad seems to be non-responsive #3

Closed nzwaneveld closed 3 years ago

nzwaneveld commented 3 years ago

User facing this issue: CJ Kuper

nzwaneveld commented 3 years ago

Smart Halo reports - May 21, 2021: If the touch seems non functioning on your device, that’s not normal behaviour indeed. Could you send a message to support@smarthalo.bike and our support team will sort you out!

Solution available. Affected users can contact SH Support

nzwaneveld commented 3 years ago

Support confirms, contact them by email

smarthalo commented 3 years ago

Please try rebooting the device to see if it helps. To do so, plug it into a powered USB.