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SmartlyDressedGames / Unturned-3.x-Community

Community portion of the Unturned-3.x repo. If you have access to the source code you can find it here:
https://github.com/SmartlyDressedGames/Unturned-3.x/
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Unturned servers causing BSOD? #771

Closed RainOfPain125 closed 5 years ago

RainOfPain125 commented 5 years ago

https://forums.tomshardware.com/threads/bosd-after-bsod-after-bsod.3471349

People here are speculating that Unturned.exe - the servers I am running are causing frequent BSODs

Th3God commented 5 years ago

@RainOfPain125 For how long did you get these?

RainOfPain125 commented 5 years ago

@Th3God I think I reinstalled windows ~2 weeks ago in an effort to fix the BSODs to no avail

I have been running these servers just fine for the past year.

Th3God commented 5 years ago

1) Windows 10 Pro/Home editions had horrible updates lately slowing down, freezing and eventually locking up PCs causing a lot of trouble.

2) Do you run out of memory often? Since you have 16 GBs of physical RAM installed you could increase the page file (default is +2 GBs taken from your storage drive in this case, I also have 16 GBs).

3) Scan for malware.

Most common possible causes have been said in your thread on Tom's Hardware so there's not much left to say. I might be missing something, but I will eventually remember lately and come back here if so. :)

It's not Unturned doing this by the way.

Th3God commented 5 years ago

You shall opt for a stable Windows 10 edition like Enterprise LTSC. You can defer updates indefinitely, and even so the updates you get are less often and much more tested & stable than regular Pro/Home editions. Telemetry can be set to even lower levels and it lacks Cortana, Edge, Microsoft Store and pretty much all of the pre-installed junk. I have never got a BSOD in my entire life with Windows until I upgraded from 7 to 10 Pro. After 1 week of 10 Pro I had to jump on Enterprise LTSC and it's a whole new world.

Th3God commented 5 years ago

I might need your event logs.

1) Open up Event Viewer 2) Expand Windows Logs 3) Click on System

On the right you will see logs with different types of icons. Click only on icons with Error or Critical tags and screenshot them together with the description below. Select each of them until they start repeating (they start over again from every boot-up).

System Reliability Monitor

1) Search for View reliability history. 2) Click on each day it took records from and screenshot them.

RainOfPain125 commented 5 years ago

@Th3God They start repeating? confused but I took screenshots of every critical / error, and every day with an error

I don't think you expected this many errors https://imgur.com/a/XuwlFrF

RainOfPain125 commented 5 years ago

It's not Unturned doing this by the way.

I mean.. since I halted hosting the errors have completely disappeared. This definitely seems to be something Unturned-related, or at the very least something wrong between windows-Unturned or another thing related to.

Th3God commented 5 years ago

Surprisingly the Reliability monitor is much more worrying than Event Viewer here. DistributedCOM, Service Account Manager and EventLog errors can be safely ignored, it's just Windows 10 panicking over small things. Such errors didn't exist in previous versions of Windows. The earliest Critical issue seems to have taken place on 3/27, the day you installed W10 probably?

Th3God commented 5 years ago

@RainOfPain125 In one of your screenshots I see a Windows crash saying Hardware error on 4/12/2019, can you please expand View tehnical details?

RainOfPain125 commented 5 years ago

Source Windows

Summary Hardware error

Date ‎4/‎12/‎2019 3:36 PM

Status Not reported

Description A problem with your hardware caused Windows to stop working correctly.

Problem signature Problem Event Name: LiveKernelEvent Code: 193 Parameter 1: 804 Parameter 2: ffffffffc000009a Parameter 3: 108 Parameter 4: fffff802a2278860 OS version: 10_0_17763 Service Pack: 0_0 Product: 768_1 OS Version: 10.0.17763.2.0.0.768.101 Locale ID: 1033

Th3God commented 5 years ago

This one is pretty bad. Shut down unexpectedly is the result of a power loss / BSOD caused by faulty software usually, because I see that you have lots of them that prove how often you've got BSODs, but Hardware error is related to one of your components and you might need to replace it.

Th3God commented 5 years ago

@RainOfPain125 Download this small benchmarking tool: https://www.userbenchmark.com/

Restart your PC first for a fresh session.

Beside benchmarking your main PC components it also tells how healthy they are, if they overheat or underperform in any way. The benchmark takes 120 seconds on avg. (depends on how many components there are to benchmark e.g. multiple storage drives). At the end of the benchmark it will open your browser with the results link. Post that link here.

Th3God commented 5 years ago

Honestly this whole situation is sooo twisted. I don't know where to begin with exactly so I take everything as it comes in my mind, complete anarchy. There's still several other errors possibly contributing to your BSODs (like BugCheck, event 1001). Too many factors involved and I don't know which one is the root of all of this. Judging by your Reliability monitor logs, it is not only about Unturned but other games and the OS crashing itself too because of some hardware failure.

Trojaner commented 5 years ago

This issue, like almost all BSOD issues, is a hardware/driver issue, it is not related to Unturned. A normal program like Unturned can not cause BSODs (it can only trigger them, but a driver or hardware failure causes it actually).

The errors about DistributedCOM in Event Viewer are normal and ignorable. Only BugCheck and Kernel-Power are relevant.

Edit: 193 means its likely related to your graphics driver or GPU.

RainOfPain125 commented 5 years ago

@Th3God I've used it before, and commonly use User.Benchmark for comparisons between parts

https://www.userbenchmark.com/UserRun/16365346

@Trojaner I know Unturned most probably can not make BSODs, but yes, it could trigger them through a driver. I don't see how my graphics driver has anything to do with a simply console window.

Trojaner commented 5 years ago

I don't know as well, but that's what I found when searching for it.

RainOfPain125 commented 5 years ago

I have the latest and most up-to-date graphics drivers from Nvidia

Th3God commented 5 years ago

@RainOfPain125 BugCheck is more common for AMD CPU users like you, in this case it's most likely caused by Windows Updates who delivered a faulty update for your CPU and some Microsoft MVP said that disabling Fast Boot gets rid of it.

Your results from UserBenchmark look fine overall, the main 1TB HDD looks a bit slower but that's because it's half full (458GB free) and Windows 10 doesn't like HDDs in general.

Th3God commented 5 years ago

I don't know what's causing this exactly.

Try these 2 things before, 1) Turning off Fast Boot:

Right-click the Start button.

Click Search.

Right-click the Start button. Click Search. Type Control Panel and hit Enter on your keyboard.

Click Power Options.

Type Control Panel. Click Power Options. Click Choose what the power buttons do.

Click Change settings that are currently unavailable.

Click Choose what the power buttons do. Click Change settings that are currently unavailable. Click Turn on fast startup (recommended) so that the checkmark disappears.

Click Save changes. 2) Increasing the Page File

Right click on Computer and open Properties.

Select Advanced System Properties Click Advanced tab

Under Performance, click Settings

Under Performance Options, click Advanced tab

Here under Virtual memory pane, select Change

Uncheck Automatically manage paging file size for all drives

Highlight your system drive

Select Custom size

Change the Initial size value and the Maximum size value to 16384. Click Set Finally Click Apply/OK all the way.

Edit: Does your PC crash under high load?

RainOfPain125 commented 5 years ago

@Th3God Disabled fast boot

My PC automatically has 21,000MB paging file. Far larger than what you asked for.

And depends what you mean high load. I can run P95 for a while and nothing bad happens. So if you're suggesting my CPU may be overheating and causing BSODs thats wrong.

Th3God commented 5 years ago

@RainOfPain125 Your CPU is alright, I didn't say that it's overheating or such.

Th3God commented 5 years ago

Sorry but I ran out of ideas.

Th3God commented 5 years ago

It's clearly something on the hardware side, judging by the logs after you fresh installed Windows 10 some weeks ago it got BSODs from day one, nothing has changed from before. Multiple games kept crashing and drivers kept crashing together with the OS because of a Hardware error.

One last thing to do is update BIOS. It is not recommended to update BIOS unless you have a serious problem, which happens to be your case.

RainOfPain125 commented 5 years ago

@Th3God BIOS is fully updated

SDGNelson commented 5 years ago

I don't have anything helpful to add, but popping in to say thanks to Th3God and Trojaner for helping! 🥇

Coopyy commented 5 years ago

people really out here reinstalling windows over a lego game

Kenzim commented 5 years ago

Could always try who crashed

On Mon, Apr 22, 2019, 3:06 PM Coopyy notifications@github.com wrote:

people really out here reinstalling windows over a lego game

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