we have problems viewing the preview of Products widget in the Magento BO when editing the description of a category for a specific store view.
Selecting a few conditions for which we know there are products that match them, the preview is collapsed (making it difficult to interact with the widget) and none of the products are showing.
It seems to us that elastic make use of the default index instead of using the index of that particular store view.
Some of the conditions we tested are:
Only products with image
Only in stock products
Could you support us with this problem?
Yours sincerely,
Michele
Preconditions
Magento Version : 2.4.5-p6
ElasticSuite Version : 2.10.12.1
Environment : Production
Third party modules : none related to Elasticsuite
Steps to reproduce
Access the BO
Edit a category (Catalog > Inventory > Category)
Change the scope to a specific store view
Edit the Content > Description of the category through Page Builder
Insert a Products widget (Add Content > Products)
Chose Select Products By: Condition
Insert one or more conditions such as Only products with image, Only in stock products
Save the widget
PROBLEM: The preview is collapsed and not showing products
Expected result
The Products widget preview should show products as when you filter the product grid (Catalog > Inventory > Products) using the same conditions set.
Actual result
The Products widget preview is collapsed (and difficult to interact with) and not showing products.
Dear support,
we have problems viewing the preview of Products widget in the Magento BO when editing the description of a category for a specific store view. Selecting a few conditions for which we know there are products that match them, the preview is collapsed (making it difficult to interact with the widget) and none of the products are showing. It seems to us that elastic make use of the default index instead of using the index of that particular store view. Some of the conditions we tested are:
Could you support us with this problem?
Yours sincerely, Michele
Preconditions
Magento Version : 2.4.5-p6
ElasticSuite Version : 2.10.12.1
Environment : Production
Third party modules : none related to Elasticsuite
Steps to reproduce
Expected result
The Products widget preview should show products as when you filter the product grid (Catalog > Inventory > Products) using the same conditions set.
Actual result
The Products widget preview is collapsed (and difficult to interact with) and not showing products.
Images
Conditions:
Preview:
Products grid: