elasticsuite_tracker_log_event data column has only image property

Smile-SA / elasticsuite

Smile ElasticSuite - Magento 2 merchandising and search engine built on ElasticSearch

https://elasticsuite.io

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elasticsuite_tracker_log_event data column has only image property #3298

Closed jenyatrishin closed 1 day ago

jenyatrishin commented 2 weeks ago

A website works on the magento cloud. And there're a lot of records in the table 'elasticsuite_tracker_log_event' which are marked as invalid. Content in the column 'data' is only '{"image":"h.png"}'. What's possible reason of this problem and what's possible solution to resolve it? Magento 2.4.6, elasticsuite 2.11

vahonc commented 2 weeks ago

Hello @jenyatrishin,

Could you specify which exactly version of ElasticSuite you are using?

Do you see anything in the Elasticsuite > Search Usage dashboard?

Do you use third-party extensions, especially Fastly?

Do you check Magento or Elasticsearch logs?

BR, Vadym

romainruaud commented 2 weeks ago

https://elastic-suite.github.io/documentation/docs/ElasticSuite/Installing.html?qsdqsdqs#integration-with-magento-cloud-andor-fastly

github-actions[bot] commented 1 day ago

This issue was waiting update from the author for too long. Without any update, we are unfortunately not sure how to resolve this issue. We are therefore reluctantly going to close this bug for now. Please don't hesitate to comment on the bug if you have any more information for us; we will reopen it right away! Thanks for your contribution.