A few weeks ago I bought a new computer and I put the same G2FA I had on my old computer back on the new one ... from then on .. I cannot get into my account (the I have the G2FA on) ... I am losing alot of money everyday I can't get in my account. I put the G2FA to make my account more secure not to have it so I can't get into it .. !
I'm wondering now .. if I should have down loaded a NEW G2FA and not used the OLD one .. ?
When I try to log-in the account I have the G2FA on .. the message google gives me is the following ... "We couldn't verify your google app based Two Factor authentication code. Please make sure you typed in the right code correctly". This is the message I get every time I've tried to log-in.
A few weeks ago I bought a new computer and I put the same G2FA I had on my old computer back on the new one ... from then on .. I cannot get into my account (the I have the G2FA on) ... I am losing alot of money everyday I can't get in my account. I put the G2FA to make my account more secure not to have it so I can't get into it .. !
I'm wondering now .. if I should have down loaded a NEW G2FA and not used the OLD one .. ? When I try to log-in the account I have the G2FA on .. the message google gives me is the following ... "We couldn't verify your google app based Two Factor authentication code. Please make sure you typed in the right code correctly". This is the message I get every time I've tried to log-in.
Can someone PLEASE help me out here ... ?
Sheila Mullen email address .. minko54@eastlink.ca