Sneezry / authenticator

This repository has moved to https://github.com/Authenticator-Extension/Authenticator
Apache License 2.0
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Help! My Authenticator broken #233

Open GC200 opened 6 years ago

GC200 commented 6 years ago

Everything goes alright and suddenly my authenticator goes blank. I have 8 accounts link to it. Searching for solution and advice. NOthing working. Worried now

mymindstorm commented 6 years ago

Duplicate of #223

Your codes are safe, fix coming soon

GC200 commented 6 years ago

Please advice me how long the wait. So, I dont have to do anything but wait? First time happening and clueless

mymindstorm commented 6 years ago

Estimated 12-24 hr wait, a bad update was pushed by accident

GC200 commented 6 years ago

Thx you Sir.

Paizlee commented 6 years ago

What is going on with authenticator?? I have been trying for over an hour to get into my work account and I do not get a code.. I NEED IN NOW!!! WHAT IS WRONG????

Varkrey commented 6 years ago

me too: / can not wait for so long

mymindstorm commented 6 years ago

No one should be relying on this as their only method to get two factor codes. If any of you have a backup you can load an older version of the extension and restore from your backup, and you should be able to use it.

Sneezry commented 6 years ago

Authenticator for Chrome extension 4.19 has an issue to show codes, but your data is safe. The issue is caused by undefined namespace which is used in Firefox:

https://github.com/Sneezry/authenticator/blob/ed23dd24718c4712823a13ee419036591b524b4f/javascript/popup.js#L60

4.20 is released, and your extension should be upgraded in one hour.

erco64 commented 6 years ago

my codes on my authenticator have disappeared too, I am really worry as everybody is. hope devs solve the problem really soon.

Sneezry commented 6 years ago

4.20 has been released, your extension should be upgraded automatically.

If you need upgrade immediately, open chrome://extensions/, check Developer mode, then click Update extensions now.

qq20180129-050406 2x