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Sneezry / authenticator

This repository has moved to https://github.com/Authenticator-Extension/Authenticator
Apache License 2.0
175 stars 92 forks source link

Some 2fa showing and some 2fa not showing what is the problem #266

Open aneagle986 opened 6 years ago

aneagle986 commented 6 years ago

Some 2fa showing and some 2fa not showing what is the problem. i restore backup but its not woking.

mymindstorm commented 6 years ago

What version of the extension are you on? If you go to the import / export menu (don't copy that here) does it show anything other than {}?

aneagle986 commented 6 years ago

yes its have all data and in-between { } please see reference image (Removed for showing usernames)

mymindstorm commented 6 years ago

Right click the pop-up, click inspect, at the top of the window that appears click the button that says console, and take a screenshot of that

aneagle986 commented 6 years ago

https://user-images.githubusercontent.com/35914191/35557459-33020952-05cb-11e8-828b-da645b986712.JPG

mymindstorm commented 6 years ago

If you click the pencil in the top right and then hit the checkmark in the top right does it go back to normal?

aneagle986 commented 6 years ago

after i click pencil icon in pop up box all codes show dots , after checking check box nothing happens. please help i have money in exchange and i cant withdrawn.

mymindstorm commented 6 years ago

Go to the "Import / Export" menu. You should check the value of "index": and make sure that it increments by one (starting from 0). E.g.: {"secret1": {"index":0}, "secret2": {"index":0}, "secret3": {"index":2}} should be corrected to {"secret1": {"index":0}, "secret2": {"index":1}, "secret3": {"index":2}}. Then open and close edit mode to make sure it updates.

aneagle986 commented 6 years ago

its very complected for me is there any way to restore.

mymindstorm commented 6 years ago

You can either do that or replace everything in the import / export menu with a backup. If you do try to do that make sure you take a backup before you replace anything with another backup.