Open GC200 opened 6 years ago
Instead of taking a picture, go to the console tab and copy and paste everything that is red into here.
Using version authenticator 4.20. Chrome Version 64.0.3282.119
Meaning there isnt any countdown timer in my authenticator. The 6 digit codes stay the same without moving
Open the extension -> right click the pop-up window -> click inspect -> at the top of the page click console -> copy and paste red stuff here
Slow network is detected. Fallback font will be used while loading: chrome-extension://bhghoamapcdpbohphigoooaddinpkbai/css/fontawesome-webfont.woff2 popup.html:1 Error in response to tabs.query: TypeError: Cannot read property 'url' of undefined at Object.callback (chrome-extension://bhghoamapcdpbohphigoooaddinpkbai/javascript/popup.js:652:31) at Object.showCodes [as callback] (chrome-extension://bhghoamapcdpbohphigoooaddinpkbai/javascript/popup.js:646:21)
@GC200 are any of your codes dots (i.e. **) instead of numbers?
@mymindstorm - I had a similar error in my console and found out it was because two of my secrets had become corrupted (the encrypted flag was false but the secret looked encrypted). I guess I used different passwords on different computers or something went wrong when I unset the password - not sure at all.
PS: In case it's not clear from the above, the corrupted secret also caused the infamous codes being replaced with dots issue.
Or wait I'm wrong, scratch that
Going over this issue again, something is really wrong with it.
In the console enter this to get a backup:
chrome.storage.sync.get(data=>console.log(JSON.stringify(data)))
Copy and save that somewhere safe. Reinstall the extension to clear it's data. Then copy back into import export box and see of issue still persists.
I already fixed mine. Deleting the corrupted key from the interface didn't work so I took a regular export, removed the corrupted entries from the JSON, renumbered the indexes, imported the JSON and added the keys I had deleted in the normal way. During all of that my password was 'unset' (i.e. set to empty).
My blank page authenticator (happened 18 hours ago) issue was resolved 6 hours later. It was running all good and now not a single timer display in all my 8 accounts link to authenticator. I have the frozen codes of 8 accounts. Can you help me??