Sneezry / authenticator

This repository has moved to https://github.com/Authenticator-Extension/Authenticator
Apache License 2.0
174 stars 95 forks source link

me ostine llevo 3 dias y no eh podido entrar a mi cuenta de bitgrail, nose para que ponen seguridad con estos codigos y no tienen buen funcionamiento #271

Closed miguel1111 closed 6 years ago

mymindstorm commented 6 years ago

I can't help you since you don't have a backup. You need to contact Bitgrail yourself to recover your account.

miguel1111 commented 6 years ago

como reactivo codigo 2fa para que me cuenta lo reconosca... ya que lo desactive y lo kiero volver a instalar , y creo que hice algo mal. ayuda

mymindstorm commented 6 years ago

You can install the extension again by going to this link. First, make sure you delete the old code that you deactivated by hitting the button in the top right and clicking the red minus on top of the old account. Then go to Bitgrail, enable 2fa, and finally add the code to authenticator again.

miguel1111 commented 6 years ago

realize la operacion y no resulto, me dice codigo incorrecto todavia... habra otra manera ?

miguel1111 commented 6 years ago

?? necesito ayuda lo mas pronto posible gracias

mymindstorm commented 6 years ago

Have you tried this? https://bitgrail.com/reset-2fa

miguel1111 commented 6 years ago

si ya el soporte de bitgrail me desactivo 2fa y pude acceder a la cuenta, pero ahora para vender o cualquier cosa me pide que active de nuevo 2fa y activo la app y no me reconoce los codigos.

miguel1111 commented 6 years ago

?

miguel1111 commented 6 years ago

listo resolvi . gracias por el apoyo