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SoccerManagerArenaSEA / Soccer-Manager-Arena-SEA

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[BUG] iOS in-app purchases #4

Closed ErwinGL1 closed 7 years ago

ErwinGL1 commented 7 years ago

Hi Team,

We got several reports from player from iOS, they made a purchase but their didn't get their credit.

Please investigate and fix this soon..

Thanks, Erwin

christianpatar commented 7 years ago

Hi team, I also add a video for you to help you investigate this issue.

thanks. Christian

VID-20170826-WA0004.mp4.zip

MattheusRossopIII commented 7 years ago

Hi Christian, I've just spoken to my colleague who has also seen this exact issue on our version of the game. Can you tell me if it happens everytime, or is it an intermittent issue?

christianpatar commented 7 years ago

It happens everytime. currently the issue still happenning, I just tested it now.

MattheusRossopIII commented 7 years ago

My colleague needs to know if you get the credits when the app is restarted.

ErwinGL1 commented 7 years ago

no. we dont get the credits even after the app has been restarded. the transaction also are not recorded on glo.soccermanagerarena.com and iTunes Connect

MattheusRossopIII commented 7 years ago

I'm trying to create a build for TestFlight with additional debugging in to help resolve this issue. The "GameLevelOne" provisioning profile is "invalid", which is preventing me from creating a signed build to test with. Can you guys sort out this profile for me? Link: https://developer.apple.com/account/ios/profile/production

MattheusRossopIII commented 7 years ago

I believe that I've fixed the issue on a development build, I'll need to have the "GameLevelOne" provisioning profile fixed by GL1 before i can upload a build to TestFlight etc.

ErwinGL1 commented 7 years ago

Thanks Matt, currently i'm still on my way back to office, I will immediately fix the provisioning profile for iTunes after I arrive at office..

MattheusRossopIII commented 7 years ago

Excellent, thanks!

ErwinGL1 commented 7 years ago

Hi Matt, I just activate the provisioning profile for GameLevelOne iOS distribution, now you can try upload the build for TestFlight

ErwinGL1 commented 7 years ago

Hi Matt, below I attach the certificate in format .p12 by your request yesterday

GameLevelOne Certificate.zip

MattheusRossopIII commented 7 years ago

Hi Erwin, can we close this one now?

ErwinGL1 commented 7 years ago

Yes, Thanks Matt

This issue has been fixed by the latest build 1.4.1 that uploaded by Matt by Friday, September 1, 2017